close
Find us on Google+

AT&T: Upload speed issues are a software problem, fix coming

AT&T logo

Yesterday we reported that some AT&T users were experiencing extremely crippled upload speeds, and today AT&T responded to the issues.  The carrier explained that the defect is caused by a problem with the software in Alcatel-Lucent equipment that ended up affecting "less than two percent" of its customers under "certain conditions."  There is no release information for the update, but I'm sure that the two companies will work quickly to resolve the problems.  The full statement from AT&T can be read below.

AT&T and Alcatel-Lucent jointly identified a software defect - triggered under certain conditions - that impacted uplink performance for Laptop Connect and smartphone customers using 3G HSUPA-capable wireless devices in markets with Alcatel-Lucent equipment. This impacts less than two percent of our wireless customer base. While Alcatel-Lucent develops the appropriate software fix, we are providing normal 3G uplink speeds and consistent performance for affected customers with HSUPA-capable devices.


I'm not surprised that this was a problem with AT&T's network rather than a deliberate attempt to cap user speeds.  While the carrier definitely could cap upload speeds, I'm sure they would be facing a customer revolt if they did.  With the improved upload speeds of the iPhone 4, I'm sure that owners of the new device are excited to be able to post their photos and videos quicker than ever.  Some of them will just have to wait a bit to get the ability.

Via MacRumors

About the author

Alex Wagner
Alex is the News Editor for PhoneDog. He digs mobile tech and just about every other kind of tech, too. Other interests include cooking, music, sports, his two cats and drinking lots of coffee. - full profile
Become a PhoneDog Fan on Facebook and don't forget to "Spin to Win!" today! Know something we don't? E-mail us or post it on our Facebook page

Related posts

Comments & discussions  

1 HTC One X

HTC One X

376 Votes Change+1
2 Nokia Lumia 900

Nokia Lumia 900

311 Votes Change-1
3 Samsung Galaxy Note

Samsung Galaxy Note

193 Votes Change+-0
4 Apple iPhone 4S

Apple iPhone 4S

105 Votes Change+-0
5 HTC One S

HTC One S

71 Votes Change+1
1 Apple iPhone 4S

Apple iPhone 4S

Chosen by
41 points +-0
All experts who rated this Smartphone
from ranked this as the # - see why
close
Expert ranking history for this smartphone
18 weeks on the charts
Ranked # : week of
close
2 HTC One X

HTC One X

Chosen by
34 points +-0
All experts who rated this Smartphone
from ranked this as the # - see why
close
Expert ranking history for this smartphone
5 weeks on the charts
Ranked # : week of
close
3 HTC One S

HTC One S

Chosen by
21 points +-0
All experts who rated this Smartphone
from ranked this as the # - see why
close
Expert ranking history for this smartphone
5 weeks on the charts
Ranked # : week of
close
4 Nokia Lumia 900

Nokia Lumia 900

Chosen by
18 points +1
All experts who rated this Smartphone
from ranked this as the # - see why
close
Expert ranking history for this smartphone
5 weeks on the charts
Ranked # : week of
close
5 Samsung Galaxy Nexus LTE

Samsung Galaxy Nexus LTE

Chosen by
15 points +1
All experts who rated this Smartphone
from ranked this as the # - see why
close
Expert ranking history for this smartphone
17 weeks on the charts
Ranked # : week of
close
Vote this week See the full list

 

Latest videos

Featured stories

close
close
close