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webOS 2.0

As I mull over the new webOS devices that will be hitting the market in the coming months and what I hope to be a successful “re-launch” of webOS under the auspices of HP, I can’t help but feel slightly stung in the process.   Being a webOS supporter, who has anxiously and patiently awaited the next generation of webOS and devices, the recent announcement of no 2.0 updates to the existing Pres and Pixis left me feeling disappointed.  In my attempt to comprehend this turn of events and find a justification that I can get on board with, here is the Good, the Bad and the Ugly, as I see it.

The Good

The official explanation for denying the update has been that the current devices don’t have the processing power or capability to run webOS 2.0.  Obviously, I am no techie, so this may very well be the case.   However, I do have some trouble really understanding this explanation because we have been hearing for months that the2.0 update was on its way, arriving in Spring or Q1 2011.  I find it hard to believe that if the current devices are not capable of running 2.0, we wouldn’t have known this months ago.  Why tell us one thing (i.e. webOS 2.0 updates coming soon), get us excited with all the flash of the newly announced webOS devices, and then seemingly pull the carpet out from under us when we least expect it?  Maybe the rumor-mill is to blame, but the timing of this not-so-good news for current webOS users is interesting to say the least.

Official statements aside, I can say that if webOS is going to succeed, it needs sales and it can certainly generate more sales if users feel the need to upgrade.  Also, if webOS is to break out from the shadows of its competitors, it needs consumers to see the latest version of webOS on the devices with the best specs.  This will lead to the greatest webOS experience and impression, for both current users and the users we hope to sway from other smartphones.  So maybe there is something to be said for some forward movement.

The Bad

No update means that current webOS users will be forced to make a decision over the next few months.  Upgrade or be left behind the technology curve.  Whether it’s financial reasons or principle holding you back, if you don’t upgrade, you’ll likely be watching the new possibilities for webOS unfold without the ability to experience them.

I don’t know about you, but I have been waiting for the opportunity to use Skype on my Pre Plus.  No 2.0 means no Skype … as well as many other features and applications.

The Ugly

The number one rule of business and marketing is that it’s easier to maintain customers than to get new ones.  So while many webOS users out there will surely upgrade once the new devices are released, how many will be left disgruntled, disillusioned and disappointed?  I would hate to see a lack of updates to the current devices turn users off from webOS altogether.

That being said, there is hope.  HP and Jon Rubinstein have announced that there will be "something special" for the current webOS users.  A rebate or special pricing on new devices?  I have no idea, but yet again, I am anxiously awaiting “something.”  Hasn’t that just been the story of webOS?

Image via Switched


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29 Reactions to this post

"Is it smart for HP to exclude the existing Palm line from webOS 2.0?"


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Mark Balcher
Mark Balcher I was really behind the whole web OS craze when the pre first came out. I was one of the first to get my Sprint pre, and was overclocking my Pre with the rest of the users, but have recently jummped ship over to Android, and am enjoying the Froyo experience on my Epic 4g, the pre 3 is still not what customers want in a device. I couldn't wait to get that 4" screen, and am looking forward to the next Samsung S lineup. Sorry Palm, but you guys dropped the ball.
Nick Evans
Nick Evans No. They lured so many people in to Palm's by letting them upgrade ridiculously early, made the phones cheap and offered free hotspot service and now they are going to punish their current users? Not cool.
Ahmed Jamal Ibraihimi
Ahmed Jamal Ibraihimi Does this question even matters...???? U knw guys at xda-developers wll figure out the way to install web os 2.0 on previos palm pre phones as soon as it's available to them......
Benjamin Padilla
Benjamin Padilla @Carlos. Everyone on Precentral said that the leaked version of webOS 2.0 on the OG Pre is very unstable. I think it's a good thing that HP is excluding 2.0 on older devices. They want to start fresh with webOS. Either get on the new bus out be left in the dust.
Anthony Douglas
Anthony Douglas The HP Pre 3 actually doesnt look that bad but wouldnt trade my Evo for it! I had the 1st Pre & it was plastic junk w/ apps that suck!
Justin Charles Reback
Justin Charles Reback They should let 2.whatever come to the Pre/Pixi line. It's capable of handling it enough for european carriers to release the update for it, but not here? Not logical.
Matthew Harman
Matthew Harman **** YOUR Smartphone Guy...Very well said!! Great Post!!!!
Carlos Martinez
Carlos Martinez for the reason that maybe older devices can't handle 2.x that is not true. The Sprint Pre has handled it fine and that was even a leaked 2.0 that was not optimized.
Ryan Downey
Ryan Downey &Palm
Ryan Downey
Ryan Downey Who cares its paln
Facebook user
Facebook user HP has put quite a bit of money into WebOS and wants to make certain it doesn't fail. From a business stand point yes it is smart to exclude older Palm devices. For one, the older devices may not run properly with the new WebOS, and HP wants to take ownership of the WebOS line. They are in a transitioning time. The Palm name is being dropped and replaced by HP. WebOS has been polished and put into more powerful devices (Soon tablets, laptops and PCs). They have the older user's best interest in mind. If there is someone that wants to put the new WebOS on an older Palm WebOS device they will most likely be able to. HP actually supports the homebrew (hacker) community! They recently gave WebOS Internals a server to help them with their endeavorers. http://www.precentral.net/hp-donates-server-homebrew-webos-internals-group
Miles Lark
Miles Lark no
Kruz Michael Gaffaney
Kruz Michael Gaffaney no way
Levi Bethel
Levi Bethel yes.. cuz in this smartphone market everyone does want a taste of the cake.. i feel that it makes ppl really wana have the new experience
Thomas Urgento
Thomas Urgento NO
Marti Ruiz
Marti Ruiz If you know wy you aks?
William Louis Roach-Barrette
William Louis Roach-Barrette no
Douglas J Kmiotek
Douglas J Kmiotek If the hardware can handle the upgraded OS I think it should get it as well.
Alex Brown
Alex Brown No, not to mention that these older palm devices are hardly outdated.
Jay Garza
Jay Garza no.....
Carlos Martinez
Carlos Martinez No it wasn't, that was the reason I have a EVO Shift now
James Brian Carrera
James Brian Carrera No its not
Matthew Harman
Matthew Harman *****Hubert..Agreed...
Peter Loc Roberts
Peter Loc Roberts i agree thats a reeeeally bad idea
Cody Whittle
Cody Whittle for marketing yes.. it makes people go out and spend more money on a new phone
Hubert John Abiera
Hubert John Abiera Yes, it prevents webOS 2.0 from getting bad reviews just because they are trying to force the OS into inadequate hardware.
Jason Wilkinson
Jason Wilkinson no
Justin Young
Justin Young No.
Ruger Evony
Ruger Evony no it's not it's bs




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