close
Find us on Google+

RIM confirms bricking issue with BlackBerry Bold 9900 / 9930, says a fix is coming

BlackBerry Bold 9930

When the BlackBerry Bold 9900/9930 made it to market earlier this year, many reviewers — our own Aaron Baker included — dubbed it the best 'Berry released to date. However, it sounds like RIM's latest flagship device may have one of the worst bugs we've seen in recent memory. Several 9900/9930 owners have reported that, out of nowhere, their handset will simply refuse to power on, turning it into a paperweight with a really nice keyboard. The problem seems to be randomly cropping up after the Bold has been on a charger, though the root cause of the Bold's bricking woes has yet to be identified. RIM confirmed the issue in a statement to CNBC, saying that a "limited number of customers have reported an issue where their device does not power on" and that the company is "actively working on a software update to resolve this issue."

Obviously any time an issue like this arises it's a big deal, especially when it happens to a flagship device like the 9900/9930, but this news is even more disappointing for RIM and Bold owners because it comes just over a month after a major BlackBerry service outage. It's not clear when a fix may be pushed to devices, but those affected can either hit up CrackBerry's forums for troubleshooting advice from other 9900/9930 users or contact RIM directly for a replacement. Have any of you out there had your new Bold randomly die on you?

Via The Verge, CrackBerry, CNBC

About the author

Alex Wagner
Alex is the News Editor for PhoneDog. He digs mobile tech and just about every other kind of tech, too. He's also into cooking, sports, his two cats and drinking lots of coffee. - full profile
Become a PhoneDog Fan on Facebook and don't forget to "Spin to Win!" today! Know something we don't? E-mail us or post it on our Facebook page

Related posts

Comments & discussions  

1 HTC One X

HTC One X

341 Votes Change+-0
2 Nokia Lumia 900

Nokia Lumia 900

257 Votes Change+-0
3 Samsung Galaxy Note

Samsung Galaxy Note

148 Votes Change+-0
4 Apple iPhone 4S

Apple iPhone 4S

99 Votes Change+-0
5 HTC One S

HTC One S

85 Votes Change+-0
1 HTC One X

HTC One X

Chosen by
43 points +1
All experts who rated this Smartphone
from ranked this as the # - see why
close
Expert ranking history for this smartphone
6 weeks on the charts
Ranked # : week of
close
2 Apple iPhone 4S

Apple iPhone 4S

Chosen by
42 points -1
All experts who rated this Smartphone
from ranked this as the # - see why
close
Expert ranking history for this smartphone
19 weeks on the charts
Ranked # : week of
close
3 HTC One S

HTC One S

Chosen by
21 points +-0
All experts who rated this Smartphone
from ranked this as the # - see why
close
Expert ranking history for this smartphone
6 weeks on the charts
Ranked # : week of
close
4 Nokia Lumia 900

Nokia Lumia 900

Chosen by
16 points +-0
All experts who rated this Smartphone
from ranked this as the # - see why
close
Expert ranking history for this smartphone
6 weeks on the charts
Ranked # : week of
close
5 Samsung Galaxy Note

Samsung Galaxy Note

Chosen by
11 points +1
All experts who rated this Smartphone
from ranked this as the # - see why
close
Expert ranking history for this smartphone
12 weeks on the charts
Ranked # : week of
close
Vote this week See the full list

 

Latest videos

Featured stories

close
close
close