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Sprint to offer upgrade discount to select customers that are at risk of jumping to another carrier

Sprint customer retention promo

Are you a Sprint customer that's eligible for an upgrade but has been flirting with the idea of jumping ship to another carrier? If so, Sprint may have just the thing to keep you on the Now Network. A document leaked to the folks at SprintFeed has revealed that, beginning February 5th, Sprint will begin getting in contact with customers that are eligible for an upgrade but are "at a high risk of leaving Sprint" via email or snail mail. The carrier says it'll be offering those subscribers a discount of either $25, $50 or $100 for upgrading to a new device as a way to entice them to stick around. This discount is on top of the standard upgrade savings and, of course, also requires a two-year agreement. The promotion is slated to run through March 18th.

Good deal, no? Obviously not everyone is eligible to get a piece of this discount, but for those of you that fit the above criteria, it's definitely worth a shot to give Sprint a call to on the 5th if you'd rather not wait around for a message from the carrier to pop up in your mailbox (electronic or otherwise). Any of you out there think that you might be able to take part in this promo? If so, do you think a discount of up to $100 off of a new phone would be enough to get you to stay with Sprint?

Via SprintFeed

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Alex Wagner
Alex is the News Editor for PhoneDog. He digs mobile tech and just about every other kind of tech, too. He's also into cooking, sports, his two cats and drinking lots of coffee. - full profile
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55 Reactions to this post  
"Should other carriers do the same? Do they need to?"
Add Please limit your reaction to 140 characters or use comments for a longer reply :)
  • Joshua Muñozim not leaving sprint even though they haven't gotten a new phone sence the iPhones and epic touch Feb 3rd
  • Steven PenaDesperation. I had sprint before coming to Japan last Nov. horrible outdated service. Feb 2nd
  • Ryan DeClueSo they are offering to a select few what BestBuy offers to everyone all the time??Feb 2nd
  • Asher EncisoI don't think people realize the speed of sprints soon to be LTE network. It's going to be just like WiMAX. Unless they can provide better infrastructure you will see no differenceFeb 2nd
  • Daisy Natalia WijayaOK, for all that says F*** Sprint, just want to let u all know. I have been with Sprint for 12 years. Been with them for bad or good, up n down. Customer service used to be poor, but now they r the best.Wipe my entire bill once because I was having a baby. Got my $100 gift card last year right before Christmas from them and upgrade the new device last month n got the activation fee waived. Its all depend how u talked at the first place. N Now I am the advocate of the Sprint, so if u have any question, ask me and I will tell the Sprint's insider personally.........Thanks allFeb 2nd
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