Best Buy telling some customers that it may take up to 28 days to fill their iPhone 5 pre-order

Alex Wagner
Editorial Director of News and Content from Omaha, NE
Published: September 21, 2012

Best Buy iPhone 5 pre-order shortage email

Today is September 21, aka iPhone 5 Day, and many folks will be spending the day messing around with Apple's new handset. However, it appears that some customers that opted to pre-order their iPhone 5 through a retailer like Best Buy or Sam's Club may be in for a bit of a wait. A new MacRumors report shows a Best Buy email sent to a customer that pre-ordered his iPhone 5 (a 64GB black model) at the retailer that explains that Best Buy hasn't received enough stock of the model he selected, and due to the shortage, he may be waiting up to 28 days for his iPhone 5. An internal Best Buy memo leaked to 9to5Mac tells a similar tale, explaining that the company won't have enough iPhone 5s to fulfill all of its pre-orders this weekend.

Meanwhile, MacRumors has also learned that Sam's Club is facing a similar shortage. The retailer has apparently told some customers that shipment delays have reduced the initial quantity of devices that Sam's Club will have, with some reserved iPhone 5s not expected to come in for another 7 to 10 business days. Some Walmart stores are also said to be having issues with iPhone 5 stock, with reports claiming that some store employees telling customers that they've got no idea when they'll be receiving shipments of Apple's new handset.

This news is definitely a disappointment to customers that opted to go through a retailer like Best Buy or Wal-Mart to pre-order their iPhone 5, as they likely thought that they'd be getting a device on launch day but now have no clue when their phone will arrive. As noted by MacRumors, these retailers usually have less stock than the Apple and carrier stores. These customers could go to an Apple or carrier store today and try to pick up an iPhone 5 that way, but stock is likely going fast at those outlets, so they may just have to wait. How many of you have already received an iPhone 5 or are expecting one later today?

Via MacRumors, 9to5Mac

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