iPhone 5 quality control said to be tightening in attempt to fight scratching

Alex Wagner
Editorial Director of News and Content from Omaha, NE
Published: October 10, 2012

iPhone 5 black and slate scuff scratch

The iPhone 5 officially began making its way to customers on September 21, but some folks' excitement about the new handset was lessened when they opened the box to discover small nicks or scuffs on their brand new iPhone. While Apple executive Phil Schiller told one iPhone 5 owner that any aluminum device can scratch with use, the Cupertino firm is reportedly attempting to crack down on the number of handsets that come scuffed out of the box. According to a source speaking to Bloomberg, Apple managers have told Foxconn to enforce stricter production standards to help increase quality control. However, this also means that fewer acceptable devices are being churned out by factories, which could result in the supply of iPhone 5s becoming tighter.

While an iPhone 5 with an aluminum body may end up getting a few nicks through normal wear and tear, especially for the brave souls that decide to go caseless, getting a device that's scuffed out of the box is a different matter and is an issue that it'd be wise to try and deal with. It's good to hear that Apple may be trying to address the problem, though that doesn't really do much for customers that've already gotten a dinged up iPhone 5 and have been unable to switch it out for a non-scratched unit. The iPhone 5 I received on launch day definitely had a small nick above the volume buttons right out of the box, but luckily I was able to exchange it for a device in mint condition. How many of you iPhone 5 owners received pre-scuffed units?

Via BGR, Bloomberg

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