Late in 2011, the CTIA announced that it was teaming up with the FCC to help fight unexpected wireless overage charges, commonly referred to as "bill shock." The plan was to have all participating carriers deliver alerts to consumers when they're about to exceed their monthly allotment of voice minutes, text messages, data and international roaming. Operators were expected to offer alerts for two of the four services by October 2012, with alerts for all four services due before April 2013.
Today Sprint announced that it has expanded its usage alert system to include both voice minutes and messaging in addition to the data and international roaming alerts that it already offers. Alerts are set up to be sent as text messages by default, but can also be sent as an email. Here's the breakdown of when consumers will receive alerts from Sprint:
It can be tough for some folks to keep track of the minutes, messages and megabytes that they've got left in their billing cycle, and so alerts like these can come in handy to let those types of consumers know when they're getting close to their threshold and are about to incur overage fees. We've been expecting to see more alerts for these services introduced thanks to the CTIA and FCC's "Wireless Consumer Usage Notification Guidelines" plan, and now it looks like Sprint has launched all four necessary alerts around a month and a half before the deadline. Sprint customers interested in signing up for these alerts or changing how they're sent can access the controls through Sprint Ready Now or Sprint's website.