The LG G4 has gotten a reputation for having bootloop issues, and now some owners are going after LG over the issue.
A class-action lawsuit has been filed against LG this week regarding bootloop issues with both the LG G4 and LG V10. The lawsuit argues that despite LG acknowledging the bootloop issue in January 2016, saying that a “loose contact between components” was to blame, LG continued to replace returned G4s with units that had the same issue.
The lawsuit goes on to claim that LG also refused to help G4 owners with bootloop issues that were outside the one-year warranty period.
When it comes to the LG V10, this lawsuit says that it “closely resembles the LG G4 with only a few adjustments” and that reports of bootlooping V10 phones began to surface within a few months of its launch. Despite these issues, the lawsuit says, LG continues to sell the V10.
The claim then goes into detail about the LG G4’s issue, saying that the phone’s processor was not correctly soldered to the motherboard. The solder bumps connecting the two are unable to stand up to the heat put out from the processor during its operations, the lawsuit says, and so they crack and fail which leads to the phone freezing and eventually bootlooping.
The lawsuit against LG is seeking violations of warranty laws, unfair competition, unfair trade practices, and unjust enrichment. The plaintiffs are seeking damages payments from LG, attorneys’ fees, and “a comprehensive program to repair all LG phones containing the bootloop defect” and repayment for costs attributable to the issue, like the cost of replacement phones.
As I mentioned before, the LG G4 has gained a reputation for having bootloop issues, and it’s become a running joke for some folks. Because of this, it’s no surprise that a class-action lawsuit has been filed against LG. Whether or not anything actually comes of this lawsuit remains to be seen, though, so we’ll just have to wait for it to play out.
Have you ever had an LG G4 with bootloop issues?