Nichole Coleman - Customer Care Manager

Will my fax machine work with voip.com?

Although some fax machines may be compatible with their adapter, voip.com cannot guarantee that you'll find the fax performance satisfactory. The newer model all-in-one machines seem to work with some modifications made to them. And don't worry, voip.com customer service would be able to help you with that.

What is the best way to sell my phone without getting scammed?

At PhoneDog.com we added the cell phone marketplace to our site to help consumers, like yourself, list their phones for free.  We have provided advise for all potential sellers and buyers at the following link.  Please review carefully all of the signs to look out for when you believe you may be getting scammed.http://www.phonedog.com/content/marketplace-scams-and-fraud.aspx

How do we go about keeping our current 800 number?

To keep your current 800 number, follow the simple steps below: Choose your new provider and plan at PhoneDog.com Proceed to the Secure Sign Up section and complete E-mail us at  infodog@phonedog.com requesting a toll free transfer form Include in the e-mail your name, telephone number, and new provider  Form must be completed and faxed to your new long distance company Once the form is received by your new provider the...

Do all of the long distance companies listed offer toll free numbers?

Currently at PhoneDog.com, all of the long distance companies we review do offer toll free number services.  You have the option to request a new toll free number or transfer your existing toll free number to the provider you select.   Return to the long distance section at PhoneDog.com to select a new provider today!

What is the local calling area?

The "regional calling area" is the area just beyond your "local calling area" but is not considered regular long distance. You would always select "regional calling area" unless you pay your local phone company an additional monthly fee, which is very rare and usually more expensive. You can refer to the front of your local telephone book to find out how far your local calling area extends, and when the "regional calling area" begins.

Land Line Phone Service or Cellular Service?

<P><STRONG>Keep your local and long distance land line service or switch to solely owning a cell phone?</STRONG> </P> <P>This is the questions that I’m sure numerous people ask themselves at one point or another, and for a good reason.&nbsp; Some people do not see the point in owning two phones when in the long run a cell phone may save you money, but may not be for everyone; there are advantages to both types...

Why do some companies require my social security number?

Each company has different requirements to obtain service. The companies that do require a Social Security number will verify a customer's creditworthiness and verify positive identification so they can be assured they are switching the proper account and that they will receive payment. With such low rates, many companies cannot afford to provide service to non-paying customers. We do everything possible to ensure this information stays...