Jennette Dallatore -

How long before my new long distance services are activated?

After signing up for a long distance service provider reviewed at PhoneDog.com your request in sent to that specific company.  After approved for services by the long distance provider, please allow 3 to 10 business days for activation.  This time is spent getting the proper codes and information to your local provider.  You will receive confirmation from your new long distance company after this time via e-mail or telephone.  Once confirmed, make a...

For the love of food!

If you love food as much as I do, you will be ecstatic over the news that we can now receive recipes that are sent to us through our cell phones! Many food websites such as Epicurious, The Food Network and All recipes have made our lives just a little happier by setting up an area on their website where we can go and request specific recipes, make our shopping list and have food news sent to us through our cell phones. I went online just to give it a try. I signed on to Epicurious' website...

Can I receive long distance for my seasonal home?

Yes, Pioneer can definitely provide service for your seasonal home. However, I would recommend signing up and keeping your long distance service year round.  There is no need to cancel since Pioneer does not charge a monthly or minimum usage fee. You would only pay for the calls that were made the two months you were visiting the home.

What does your cell phone say about you?

I dare to be different and like to make a statement about myself.  I also like to be in control and I am extremely hip. Well I might have over exaggerated that last part, but I figured all this out by the kind of cell phone I have.     Dawn Bratton is a communications consultant for Verizon Wireless and has put together an explanation of what peoples cell phones say about their personalities. She has gathered her information from 12years of studying cell phones,...

How can I view my detailed bill from Pioneer?

When wanting to view your monthly statement with Pioneer, please go to www.mybillonline.com . Once you have entered the site, first establish your login ID and then go into Ebill and click on View Bill. One the left side of the page, please click on Long Distance Calls which is under Call Details. Then click the Refresh icon. If you still are having an issue viewing your bill, please contact Pioneer customer service.

How will I be billed by Pioneer when sending a long distance fax?

When setting up Pioneer long distance service that includes the use of a fax machine, you will be charged the standard per minute rate.  Pioneer would be able to assist you with your specific request and the set up process is a snap.  I would recommend looking at the plans that Pioneer offers to choose the best plan to fit your needs.

How young is too young for a cell phone?

I think I was 16 years old when I got my first cell phone.  The only reason that my parents got me the phone was because I had gotten my driver's license and they wanted me to have it for emergencies. My phone was very basic, no special ringtones or games for me to download, but it served it's purpose and made me feel like part of the "in crowd"!:) Kids are always going to want what their friends have and I believe that some cell phone providers are using that to market some of the new...

Support our troops: Donate your old cell phones!

With American soldiers overseas, this country has really been finding great ways to show our support. Two Massachusetts siblings, Brittany and Robbie, started Cell Phones For Soldiers back in 2004 and it is still going strong. The kids got the idea when they read about a solider who could not afford to keep in touch with his family and had ran up a $7,624.00 phone bill. Immediately, Brittany and Robbie put their savings together and started getting support from other children in their school so...

Can I use my Pioneer calling card in a foreign country?

Unfortunately at this time Pioneer calling cards only work in areas covered by the North American Numbering Plan (npa-nxx).  However Pioneer is exploring ways to expand its use in the future. 

Should The Use Of Cell Phones Be Restricted While Driving?

I know, from personal experience, that there is nothing worse than being behind someone who is next in line to turn at a stop light and they keep missing the “perfect” opportunity because they are talking on their cell phone. A study by Strayer and Drews found that people who talk on their cell phone while driving regardless if they are 17 or 65 years of age had an amazing 18% delayed reaction when coming to a stop. The study also showed that it takes drivers 17% longer to get back the...

What other taxes could there be on my long distance bill?

The additional taxes could include a federal excise tax, Federal Telecommunications Relay Service Fund, FCC Common Carrier Regulatory Fee, and other State and county taxes.  All of these fees vary and depend on your specific area.  I would recommend looking at a previous long distance bill from someone with the same area code and prefix to find out more specific taxes for your area.

Are the long distance companies only available if you have the internet in your home?

No, you do not have to have internet in your home to receive service from the long distance companies on our website.  The long distance companies on our website offer traditional long distance without any special catches or access codes to be dialed.  The VoIP companies listed on our site are the only companies that require that you must have high speed internet service to home to switch to their services. 

What is difference between the two Pioneer plans offered in my area besides the minute rate?

There is one other difference between the two Pioneer plans offered in most areas.  The difference is not only in the price but also in the billing increments.  The plan offering the slightly lower price bills in 60 second increments while the slightly higher priced plan bills in a 6 second increment.  60 second increments bill up to the nearest minute after the call is completed.  Example; you make a 2 minute and 6 second call, but you will be charged for 3...

Do any of the long distance carriers offer service for cell phones?

No, unfortunately none of the long distance companies on our website provide long distance service plans for cell phones.  Each long distance provider listed offers services for business and residential land line phones.  We recommend that you contact your cellular provider directly for further information on obtaining access to long distance through your cellular phone.