ALLTEL Wireless Reviews See All ALLTEL Wireless News

Purchased by Verizon Wireless on January 9, 2009, Alltel Wireless is still operating on its own in certain markets per the agreement. Package plans combine Alltel wireless, home telephone, and Internet services; regional and national plans are also available, with free nationwide long distance. Most of their plans have unlimited nights/weekends, too. Their "My Circle" feature provides free calling to select numbers on any carrier's network. Check out Alltel Wireless reviews.

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Average user reviews

 

Based on 110 Reviews

Overall
3
Service Quality
2.95
Customer Service
2.9
Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Fantastic

Posted on: June 8th, 2007 by Anonymous

The good: I love their service, i absolutley have service everywhere i go. Even out in hillbilly hell, aka my lakehouse, which is 2 hours away. No body else gets service their because they don't have alltel, like I do. Also great axcess services, and great phones. I have the LG AX8600 blue, rockin hot phone. The bad: They are smaller than the other boys, only 12 million customers, and native service in 36 states. but they are competitive. Summary: I will stay with them until something bad happens. that means i will be stayin with them a long time.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Alltel is great!

Posted on: June 8th, 2007 by William Abbott

The good: LOW plan prices, my circle, unlimited text messagingThe bad: noneSummary: I have had Alltel for the last 2 yrs. Prior to that, I'd had Verizon and then Sprint. I love alltel because the My Circle has saved my husband and I TONS of money on our plan. We use about 3000 mins combined but after My Circle, we were able to bump down to the 900 min plan and saved $30/month from what we paid with other carriers. Our phones work everywhere and we nearly never drop a call. Their customer service (in store) has always been wonderful. We are always greeted at the door and never ignored like some Verizon store's I've been in. I would never dream of switching.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
1
Customer Service:
2
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Constant Dropped Calls

Posted on: May 5th, 2007 by Lloyd Marrow

The good: Competitive rate plan.The bad: Poor response to complaints. Poor quality service.Summary: I was relitively happy until 2 months ago. Now calls are dropped constantly while at my residence, using 3 differant phones. Alltel claims it must be a phone problem, not a tower or equipment malfunction??

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
1
Overall:
1
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

Customer Service is Awful

Posted on: May 3rd, 2007 by Justin Cook

The good: decent coverage in the areas they serviceThe bad: horrible customer service. you are locked into contract even if you move to a roaming area in which they do not have cell towersSummary: My wife and I recently moved to an area in TN where Alltel does not have towers nor do they have Alltel coverage. Yes, we have spotty roaming coverage, but that kills our batteries. Our contract is up in 3 months and we asked to have the early termination fee waived ($400 for both lines). They refused and threatened us on the phone. We never missed a bill payment during the 21 months of our contract and we were great customers. Please stay away from Alltel.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
3
Overall:
Review Rating: 
0

Would Recommend to a friend.

Pretty decent prices and plans, good coverage and reception most of the time

Posted on: April 25th, 2007 by Katy Wilson

The good: Nearly all the plans offer free nights and weekends and free mobile to mobile. The bad: You have to get a 59.99 or higher plan to get mycircle. They also don't have quite as big of a selection of phones as other carriers.Summary: I have been a prepaid customer for a while and have been pretty satisfied with it. It has been good for a prepaid plan, most carriers want you to buy minutes every 30 or 60 days, and some take two or three times as many minutes off your balance as what you really used. Alltel is pretty fair, and I liked that you get to choose nights and weekends, mobile to mobile, fave number or unlimited text with their prepaid. As far as the regular contract service is, I have only been a customer for a short period of time, but I am satisfied so far. They approved me for service without a deposit when other carriers would not. They also have good rebates on the phones with a contract. Great customer service, quick delivery. Their plan fits all my needs, I have 700 minutes for 40 bucks, with night and weekends, mobile to mobile, free long distance, along with the basics, like caller ID and call waiting. I am disappointed that I could not get MyCircle unless I got a plan 59.99 or up. I guess they would not be making as much money if they gave it to everyone, but I wish they would, then I would be 100% satisfied with them.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Good

Posted on: April 22nd, 2007 by Anonymous

The good: Good signal, good plans, nice phones.The bad: Texting is way more expensive than any other companySummary: I like alltel. It is one of the few companies that i have a good signal at my house. We have a good plan for a good price. BUT the texting is so much more expensive than all the other companies. What you pay for 300 , you could get unlimited elsewhere. It is rediculous. For unlimited it is a whoping 20 bucks. That is outragious.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
3
Customer Service:
3
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

alltel is good.

Posted on: April 19th, 2007 by Anonymous

The good: low prices & GREAT coverage. The bad: not that many new phones. Summary: i`ve been with alltel for the past 2 years or so & it`s been greatt. i`ve had coverage everywhere! even at my school which is supposed to block cellphone signals. i`m so glad for my service. my friends have different phone companies but alltel works great for me!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

I am very pleased with alltel

Posted on: March 28th, 2007 by megan w

The good: No suprise charges, free night&weekends, affordable, usually a strong signalThe bad: Honestly, I haven't had any negative experience thus far.Summary: The thing I like most about alltel is that you get exactly what you sign up for. I am not plagued by random charges like my friends with cingular, nor are my calls dropped frequently like those I know with T-mobile. I almost always have a strong signal even though I live in a rural area, and I almost never have dropped calls. I don't know too much about the customer service, because I have never had to call them, no problems to speak of.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Alltel is off the hook they are the bomb

Posted on: March 13th, 2007 by Tevin Hall

The good: GREAT SERVICE, GREAT PHONES, GREAT CUSTMER SERVICEThe bad: noneSummary: I have been with alltel for 4 months now and it is the greatest phone company out there. They have good service and they are just good. I use to be with sprint and i hated it so much they never had service in raul areas but not alltel your phone works in raul areas and you can use your phone on digital and antlog networks but it is mostley digital. I love every minute of it. yes i would recommend this company to anyone. I have a lg ax490 and i love it to. But when you are in antlog area's mostley you can send and recive text and make calls but most of the time you will be in ditigal area. And if you travel to the country this is a great company for you.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Alltel ROCKS

Posted on: February 18th, 2007 by Taryn Campbell

The good: Wide-range coverage, My Circle, Free Mobile-to-Mobile and Mobile-to-Home, Nights/Weekends begin at 7PM, awesome phone choices, variety of minutes packages, terrific customer service!The bad: Can't think of any!Summary: I've had Alltel for 6+ years now and wouldn't dream of switching. Every time I shop around (because that's the wise thing to do), I either don't find anything better, or Alltel sweetens the deal by matching a competitor's offer. What's not to love?

This review is the subjective opinion of the user and not of PhoneDog.com

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