Even more AT&T reviews and ratings
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1.0 overallWorse than terrible
By loree2012, posted: Dec 12Never give help when you need it. When you call them, they take forever to answer. When they answer, there is nothing they can really do to help you. Even if you are a long-time costumer, even 12 to 13 years, they still treat you as a new costumer. Someone that they don't care about. They are the worst company I've ever known. Do not go for this company! It's terrible. Bad costumer service. Bad cell reception. They charge you for 3G, even when you don't use it. They are overpriced, you can definitely find a better cell company for less money and better quality. Pass it on.report
- 1 people found this review helpful
- 1.0 overall
the worst thing i've ever seen
By Hüseyin Inciler, posted: Dec 12i canceled my account 1 months ago and i paid my last month bill but they still send me bill to pay.report- 1 people found this review helpful
- 1.0 overall
bad verry bad!!!!!
By Esteban Mandado, posted: Dec 12I cancel my servis 3 month ago and they still send me the bill. I call them 3 times every month, they gave me 3 confirmation number for the cancelation and they still send my a bill. really bad company!!!!!!report- 0 people found this review helpful
- 1.0 overall
horrible
By Ren Hartin, posted: Dec 12They started charging me data fees while I was using wifi on my phone, so I called to get it fixed. The first customer rep I spoke to refused to talk to me because she said my password was wrong, even though it wasn't. Then, I called back and spoke to someone else and he told me that I just don't know how to use my phone and did not do anything to help. They were both incredibly rude. I would not recommend at&t to anyone.report- 1 people found this review helpful
0.3 overallInaccurate information provided regarding Mobile Share plan
By julieg12, posted: Dec 12I had multiple live chats with AT&T regarding the Mobile Share plan. I specifically asked whether people in different parts of the country can be on the Mobile Share plan. On three different occasions I was told this was possible. When I went to purchase the phone I was told that the country is divided into different markets and that people in different markets cannot be on the same Mobile Share plan, unless people change their cell phone numbers. As part of one of my live chats I had asked if my number in Portland could be ported over and join an account in Chicago and was told that this would be possible. It is apparently not possible.report- 1 people found this review helpful
- 1.0 overall
Terrible Customer Service
By Sharon Hemphill, posted: Nov 12I ordered new service and was given different promotional information by three different representatives. When I realized that the plan I recently ordered five days prior did not offer me the complete promotional details for my area, I cancelled it. I then placed another order with the better promotion. That same day I received an email stating the order I had just placed was cancelled due to dual orders placed. I called to conflict issue and place yet another order. Well, now at&t wanted to run my credit for the third time within one week. I was approved two times prior. I felt that didn't make any sense. The rep stated that if I allow them to run my credit again, I may receive a better promotion as a new customer. As far as I was concerned I was still a new customer, since I never intercepted the merchandise and it was returned to them unopened. I never received any service. That was a true indicator of the customer service I would receive if I were to continue to proceed to receive the service.... AT&T sucked ten years ago when they took ameritech and they STILL SUCK. NOT ABOUT THE CUSTOMER.report- 0 people found this review helpful
- 1.3 overall
Terrible company
By Hugh Hoeger, posted: Nov 12If there's any other choice use them.report- 0 people found this review helpful
1.0 overallWorst company ever
By rodburg9, posted: Nov 12They lied about service. They can't keep biling strait. Costumer services is terrible. Worst company ever.report- 0 people found this review helpful
- 1.7 overall
Extremely poor customer service
By MaryLou Roberts, posted: Oct 12I tried to manage my small business account and all I got was a run around, and finally got dis-connected. I want to cancel but they are making it really hard to do so. my advice is to not use this company!report- 0 people found this review helpful
- 1.0 overall
SWITCH from AT&T, Move on to the cell phone company that cares about their customers!
By Shannun Terry, posted: Oct 12Hi Everyone I wanted to let you know about a compnay called Solavei, They are PARTNERED with Tmobile (but a completely seperate company) ** Everyone with an AT&T phone CAN use their phone WITH Solavei, so NO need to buy a new phone just a $29 Solavei SIM** We offer 4G nationwide UNLIMITED Voice Text and Data (Free Hotspot, three way calling, No roaming charges, No 411 charges) for only $49/Month, NO Contract NO credit check. The Data will run on 4G up to 4GB (lots of other companies tap out at 2GB Do you know anyone that would like to save on their mobile bill? That would like to have the benefits on unlimited just dont want to pay the prices? Well if you do, Tell them about Solavei, bc everyone you tell after signing up yourself, youd be paid for. Does your cell phone provider do that for you? No limits to how many you refer You won't see Solavei on tv bc they believe their best advertising is word of mouth, through people like us, Their paying us to advertise and just tell everyone how much we like it :) Please visit www.solavei.com/shannun1685 for more info and or to sign up. If you alrady have a GSM phone (a phone that takes a SIM card, you can use your phone with Solavei! Please let me know if interested :) Have a great day! ** Find me on Facebook as well, Shannun Terry :)**report- 2 people found this review helpful
+**+Everyone+with+an+AT%26T+phone+CAN+use+their+phone+WITH+Solavei%2c+so+NO+need+to+buy+a+new+phone+just+a+%2429...&properties=%7b%22Published%22%3a%22October+03%2c+2012%22%7d "Share on facebook")
