Centennial Wireless Reviews See All Centennial Wireless News

The good: Coverage, especially since they can roam to both Cingular and TMobile's towers (which they don't do with each other) Offering all 3 companies coverage maps. Overall monthly cost for the minutes you get (even knowing they're regional)The bad: Customer Support stinkss, uncaring, unknowledgable, high cost of initial phones, not the latest & greatest phones, Wireless Data on phones lacks MANY features, Sending picture messages is a royal pain to other subcribers than centennial.Summary: I had a pretty good sales person, she was knowledgable, but the customer non-support need to be sent to sensativity training as well as required to complete the third grade. I get better service in my home vs. Cingular or Tmobile, but have the option to "manually" roam to their towers, which I know on both of their phones you don't have that option to do so. I came from Verizon, which I will say was a little more expensive but however evil their customer service was eventually you'll get someone that knows something. Centennial this has YET to happen! I've been misbilled, billed for things I didn't sign up for, overbilled and everything else imaginable. But I would probably make the same decision and go with them again. Just wish they had the "latest" phones when they came out instead of waiting 6 months to a year or more for them to come out.

The good: good coverage in my area The bad: no customer service Summary: i have been double billed. i have faxed credit card statement showing double charge and have had no refund or help whatsoever. the reps all say they will get it fixed but never follow through.

The good: They have decent reception in my home area.The bad: Customer service is terrible to long time customers. Summary: In general more concerned with pushing the company line in the hopes of not getting fired instead of taking care of their customers like they did for many years. The joy of a small company is gone (personal service, less red tape) and the perks of a large company (a variety of phones, great coverage, many locations). Avoid at all costs, they have nothing new or unique to offer anymore :(