More Cricket reviews and ratings
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- 1.0 overall
should have checked the reveiws!!! The service is non-useable!!Everything they say must be from cue cards from the Johnny Carson show! Joke!
By Terry Daniels, posted: Oct 12I have had Cricket for some time now,even though the coverage area must not have but one tower(it stinks) I didn't complain,but as soon as there was a problem,they want to pass the buck to ME!! When I broke my old phone,I bought a new one phone of the same model,well I have not had internet service since.I thought I did something wrong on the phone and that was the reason it didn't work,but when I go to the store she says the phone was working that it was not the phone,after a few min. on the computer she had it up and working,so when I asked for a credit for the 6 months that I didn't have service they will only give me 5 Dollars credit!!!!! they owe a min of 30!!! So they lost a 7 year customer over 25 bucks!!!F%#& you Cricket!!!!!report
- 4 people found this review helpful
- 1.3 overall
Big let down!!! Crap phone and service
By Steve Cutler, posted: Oct 12I was looking for a smart phone with no contract. I saw the ZTE phone and it looked like a good deal. Where do I start with how bad this phone is. Phone said $55 month for unlimited data and internet, and 1,000 minutes a month. Monthly service was over $60 a month, Couldn't watch anything except youtube, 3g was spotty at best, phone froze twice and I had to call customer service to reboot it, both times losing all my contacts. Coverage area is a joke. Battery life, even with a battery saver app, was very short. The phone was so bad I purchased another phone with 3 weeks left on my cricket service!!! Avoid this company at all costs!!!report- 6 people found this review helpful
- 1.0 overall
They are a bunch of cons!
By Laurie Brown, posted: Sep 12I got a cricket phone for my teenage daughter. Twice Cricket has shut off her phone and asked for $66 to start up her service. They said that either my daughter or I cancelled the phone. My daughter is so attached to texting there is no way she would cancel her phone. And I would not cancel it because she needs to contact us for emergencies. Their customer service is appalling. There was no way to reason with them. Needless to say, I found another plan that won't hold my daughter's phone hostage.report- 4 people found this review helpful
- 1.0 overall
almost useless for phone & data both
By Anne Esborn, posted: Sep 12After 89 days of not being able to put my name on my caller id the cricket call center (based in Nicaragua, not the US) informed me that's because it takes up to 90 days and they still have 1 day left to do it. So they don't care that I bought the fancy I-phone to use for my business and a pricey pay plan. I don't get to have my name show on the caller id anyway. To top it all off I can't get online or make a phone call from restaurants or other businesses with the I-phone either. Save your money go with a standard smart phone and a different company.report- 6 people found this review helpful
- 1.0 overall
They're the best LIARS!!!!!
By Qwentin Gerbi, posted: Sep 12I went to get my phone replaced for the samething I had it replaced for a couple months ago. The headphone jack was messed up and only played music out of one headphone. Last time they replaced it just fine and this time told me I'd have to pay $100.00 to have it replaced. I'v paid more for insurance on the phone then it would take to buy a brand new one. What has my insurance money been going towards?report- 5 people found this review helpful
- 5.0 overall
Best Service sense Verizon
By Dana Neal, posted: Sep 12I have been with cricket since 2008; never had a call dropped or issues with my handset. I started with the basic BASIC phone and now have the Black Berry..other than my phone dying completely after a year and a 1/2 the phone itself is fine. I frequent the corporate office for any questions and needs, and the always have the best customer service. In the past year, I have added 3 other lines to my service and no one has a problem (other than they use the internet too much)report- 2 people found this review helpful
- 1.0 overall
ABSOLUTLEY THE WORST COMPANY EVER !!!!!
By Brenda Jones, posted: Aug 12I purchased a phone and it constantly dropped calls - battery died non stop and no one could hear me on the phone. I was told at the time I purchased the phone that if I didnt like it - to bring my receipt and original packaging back to the store and I would get a full refund......lie...lie....lie --- I took it to the store after having it only a couple of days and the Manager (Jalque) would not return anything. He was going to charge me $5.00 for a restocking fee just to bring it back......OMG --- I called Brandon ---- Manager of CUSTOMER SERVICE AND GUESS WHAT - YEAH!!! RIGHT I was told the same thing from him....all this is after I made sure to ask when I bought the phone - could I bring it back and was assured by the store that if I wasnt happy with it I could get a full refund. I recommend that CRICKET shut their doors immediaty. and noone ever buy from them again.report- 6 people found this review helpful
1.0 overallWorst phone company to go with!!
By Charlie8057, posted: Aug 12Cricket is a bunch of bullshit and a useless phone company. I tried to add time to my phone and they say they can't do it and I've also had issues with my screen going out. I would never ever recommend them to anyone because they'll just give you a run around.report- 3 people found this review helpful
- 1.0 overall
Biggest Scam
By Sherman Nicholas, posted: Jul 12I purchased a phone and service through the Cricket website. They had the phone to me in one day which was amazing, if only it worked.The phone continually freezes requiring a battery removal to restart. I called their support line which is FAR from any kind of service to the customer, and was told that I would have to ship the phone back to them at my expense. I explained that they had to have some way to ship a label for a defective phone return and was told that I should just pay to return it.Hoping that this person just didn't understand what I was trying to explain I escalated to the next level and was told that not only would I have to ship the phone at my expense, but they also would not reimburse me for the time I was unable to use the service.Considering I had the phone less that 24 hours and hadn't been able to use it more than 5 mins I told them I wanted a refund and the service cancelled. I was then told they would refund the phone price once I shipped it back but the service was non-refundable. I am expected to be out of pocket for the price of a month of service and the cost of shipping the DEFECTIVE phone back to them with tracking. Are they flipping serious ?!?!? I was given a number for someone actually in America, that supposedly works in the Cricket corporate office and was only able to get their voicemail which hasn't been answered yet LMFAO !!!!! If you are considering signing up for this service, do yourself a favor and just open the window and throw the money out. At least you can enjoy the bills fluttering in the wind, which is 10 times more fun than this paperweight of a phone has given me.report- 8 people found this review helpful
- 1.0 overall
Bad Customer Service
By Sara Hupp, posted: Jul 12The signal always sucks, calls dropped, incoming calls not showing up or going straight to voicemail. the music app takes forever to load, if it even loads at all. When I wanted to cancel my service and change my phone number to TMobile (much better signal) I was repeatedly hung up on and there was NOONE that could help me in the Customer Service line. I will never recommend them to anyone in a million years!!report- 5 people found this review helpful
+I+didn%27t+complain%2cbut+as+soon+as+there+was+a+problem%2cthey+want+to+pass+the+buck+to+ME!!+When+I+broke+my+old+phone%2cI+bought+a+new+one+phone+of...&properties=%7b%22Published%22%3a%22October+29%2c+2012%22%7d "Share on facebook")
+informed+me+that%27s+because+it+takes+up+to+90+days+and+they+still+have+1+day+left+to+do+it.++So+they+don%27t+care+that+I+bought+the...&properties=%7b%22Published%22%3a%22September+21%2c+2012%22%7d "Share on facebook")
