Cricket reviews and ratings
Share your opinion and experience with this device. Influence others and their buying decisions, or just make your voice heard!
- 1.0 overall
u suck
By Gene Sells, posted: Jun 17i paid my bill on the tenth u fucks shut my phone offf been on phone with your shity rude people they see the payment but cant turn my phone on ,and have the balls to ask me to pay again fuck no i just payed 4 days ago .why shoud i pay again cuz u fucked up.get people that speak english to.shityest company ive ever delt with.6 yrs now. - 3.7 overall
Good value, ok service
By Melissa Bouffard, posted: May 30I have been using Cricket for a little over a month. Love the value. $60/month for unlimited everything compared to my $120 with Verizon. Call quality has been okay as I have had only 2 dropped calls in the time I have been with them and so far no major concerns with customer service. I get texts several days before reminding me to top up so I don't have service interruptions.
1.0 overallHORRIBLE PHONE AND CUSTOMER SERVICE...THE WORSE !!!
By buzz-saw, posted: May 1DO YOUR HOMEWORK PEOPLE. THIS CRICKET PHONE SERVICE AND PROVIDER IS TOTAL CRAP !! THEY SAY YOU GET WHAT YOU PAY FOR. SO WITH LITTLE MONEY OUT OF POCKET...EXPECT LITTLE SERVICE FROM THIS COMPANY. I DON'T KNOW HOW PEOPLE GET AWAY WITH THIS CRAP. SERVICE IS HORRIBLE AND CALLING CUSTOMER SERVICE IS LIKE TALKING TO A 2 YR OLD. CAN YOU UNDERSTAND WHAT A 2 YEAR OLD SAYS ??? WELL TALKING TO THESE PEOPLE IS ABOUT AS FRUSTRATING AS THE PHONE SERVICE ITSELF. CALLS LOST, PHONE BREAKS UP CONSTANTLY, MESSAGES LOST AS THEY COME IN CONSTANTLY. RECEIVING PICTURES ON THIS PHONE...WHAT A JOKE !!! STAY AWAY FROM CRICKET SERVICE AT ALL COSTS. IF YOU THINK YOUR GONNA SAVE MONEY...WRONG...YOU WILL BE LOOKING FOR ANOTHER PROVIDER WITHIN THE MONTH...OR NEXT...GUARENTEED !!! BEWARE AND TAKE THE ADVICE FROM US THAT HAVE EXPERIENCED THIS TERRIBLE PHONE SERVICE. CRICKET SUCKS !!!- 1.0 overall
Terrible phone service. The worst ever
By Samaria George, posted: Apr 17The service included mobile data in the $50 plan however I could not get mobile data. After days of calling customer tech support. I went to AT&T and got and iPhone 4S . I'm so happy with AT&T . Cricket service had me in tears of frustation - 1.0 overall
THE WORSE SERVICE AND PRODUCTS
By Bryanna Cheung, posted: Mar 28I SHOULD HAVE DONE MY HOMEWORK,YOU GET WAY LESS THAN WHAT YOU PAY FOR.PLEASE TAKE HEED AND STAY CLEAR OF THIS OUTFIT.WISH THERE WAS A NEGATIVE RATING CHOICE. - 1.3 overall
I THOUGHT YALL WAS THE BOMB1!!!!!!! LIARS
By Susan Wilkerson, posted: Mar 26I activated a muse zte 500 cricket phone. The phone is horrible with drop calls, texts and it shuts it self off and come on by it self. I am so dissatisfied with this service afrter 2months. I will be getting another phone with boost mobile. I am going to do cricket a favor and bust it up after taking the battery out and send it back to them. THEIR SERVICE SUCKS WITH A CAPITAL S. THE CUSTOMER SERVICE ARE PAID TO LIE ABOUT THIS SCRAPPY SERVICE. - 1.0 overall
DO NOT BUY THIS PHONE!!!!! SCAM!!!! MONKEYS COULD DO BETTER IN CUSTOMER SERVICE!!!!!
By Nancy Shearer, posted: Feb 19I ordered a phone, paid and per contract it was supposed to be over night shipped. One week later I have had nothing but problems/run arounds and no phone. The person who took the order sent my phone to a college shipping department and they will not release it to anyone. I have tried to resolve this with the Philippines customer service department and they give me the run around and refuse to remedy this. I have called 10x, refusing to refund or reship. I have been told everything from I will send a return UPS ticket to we do not send return tickets. I have had to have my 22 year old son speak to the customer service department because I put the order in his name due to it being purchased for him. He has got the same run around, put on hold and asked for his birthdate which has nothing to do with this phone order. - 4.0 overall
Reason why i have go with them
By Brenda Gallay, posted: Feb 15The reason i have go with cricket is b/c my credit ant that good to go with companys like at&t,sprint,verizon,t-moblie i try these company the all want big deposit down but so far i haven't had any problems with cricket services or phones i been with then sences 2009 at lest i don't have a contact to sign with cricket the other companys you do at lest 1 or 2 yrs contract with the other company and they do charge you high price for mins that u use at lest you don't have pay high price for unlimited calls that u make and price are good to me what i can afford in my budget if i went with any different company i would be paying high price for the services and for the phone and to rent the phone as well so to me i think cricket is good special people who can't afford lot to spend out on phones and services - 1.3 overall
Activated when asked not to lost 1 month service prior to xmas
By CE Chamouka, posted: Jan 2Gets worse, they called me wanting to set up auto pay. I DO NOT give personal info to anyone who CALLS ME. Then tried to log in, couldn't. Had reset info sent to my phone, didn't work. Later had it sent to my email, didn't work. Called and spoke to a very nice person however, the company isn't worth the trouble and extra cost. Switching carriers. - 1.0 overall
total disaster
By Randy Mike Generator, posted: Dec 12if i was you, i wouldn't even try this company. its a total nightmare. the phone are slow, they collapse every time and shutdown often.










