Another round of MetroPCS reviews and ratings
Share your opinion and experience with this device. Influence others and their buying decisions, or just make your voice heard!
- 1.7 overall
MY EXPERIENCEBy Kelice Bays, posted: Feb 22i ordered my first MetroPCS phone thinking the company would be great. Little did i know how terribly wrong i was! This phone company is horrible! When i first got the phone i thought it was great and worked well. However , overtime the phone began to constantly freeze and lag. I also find that i cannot do the things that i wanted to do with the phone. I think the reason that this company doesn't allow contracts is because it is terrible and they know they're costumers will get bored easily and leave! I would NOT recommend this phone company if my life depended on it! It is so horrible! I do however commend the company for finally getting better phones and updates! Although that is great , i do not plan on purchasing another phone from this company EVER! I do not recommend you even wasting your time with this company. I have always voiced my opinion on how much i dislike this company and will continue to do so! If this was a good company i would speak very highly about it! However , i just do not see it and think this company is not very good! I recommend you looking elsewhere for the phone you want! This company does not have your answer.
- 1.0 overall
Online phone orderBy nikki12, posted: Feb 19I recently decided to switch phone companys due to the fact that metro is cheaper however i placed my order online since i couldnt get to a store my order went threw then was rejected. the next day i spoke with customer service and they said my address didnt match up on my card i spent 2 hours on the phone with them trying to fix this issue finally they redid the order and charged me twice for only one phone i called again and spent another hour on the phone they finally cancelled the order and put it threw again and told me that everything was fine and i should recieve my phone in a few days so i go online to track my phone it says its been rejected i call them back and they put the order threw again and now its rejected again i seriously am starting not to like this company it shouldnt be this hard to make a online order!!..wtf i was told this company is pretty good!...now i have to go back to at&t thanks alot metro idiots!
- 1.0 overall
You guy's stink!By David Breaux, posted: Feb 5I have never been on a website that is so horrific. Try signing up for metropcs auto pay, but first you must sign up for ewallet. You will never get there. Then try signing up for auto pay from there customer service dept. I have been waiting 2 days for a text from metro with a password. See Ya Metro
- 4.7 overall
4G LTE does workBy Antonio P. Marchesi, posted: Jan 12It is not the fastest 4G but it works very good, the mobile hotspot is free with the $55 unlimited plan, I own the LG Motion (which should be called the mini S3) I used to have the Admire which is 3G and the internet was horrible slow but still will work, but now that I got the 4G I ca watch youtube videos without buffering in full HD, sometimes the 4G works faster than the WiFi when loading web pages, now for those having problems with the data signal make sure you update your PRL easily done by calling *228 and chosing option 5, latest PRL is 3032, in order to avoid the stupid charges from the stores just order your phone online and activate it dialing *228 is very simple, faster than the in-store activation and free. I have never experienced drop calls or any problems of any kind, Absolutely recommended the LG Motion if you can't afford the Samsung Galaxy S3, no other phone but the S3 can beat the benchmarks achieved by the Motion, ubber fast and reliable phone with an extremely good battery life around 8 to 13 hours depending on the usage and it could last more if you aren't making calls or surfing the web. I gave 4 stars to customer service because they are not very bright, they will sell you a phone without even bothering on updating your PRL which will cause you to lose your 4G signal in the new areas of coverage. So far 5 of my friends have switched to Metro from the Big Companies after they saw my speeds and how much I was paying for the service, so far all are super happy with the savings the LG Motions the S3 and the service.
- 5.0 overall
621 n stateBy Patricia Isabel Figueroa, posted: Jan 9the best metro in san jacinto town is the one on ramona and state they have the best customer service and they always take care of their customer ask for patty
- 5.0 overall
This is a great phone company to be with!By mavdog1, posted: Dec 12I closed my account with Sprint to go with Metro PCS. As a senior citizen Sprints prices are just over the edge. I'm on the $30 a month plan using the LG Motion and could not be more pleased. This plan does everything my wife and I could possibly want. I would highly recommend Metro PCS to anyone on a budget. Arn't we all!!! As far as customer service is there any phone company out there that you just love their customer Service!
- 1.7 overall
dont even bother going th metro pcsBy Jordi Munoz Evangelista, posted: Dec 12it is the worst phone company i have ever bine with, my phone stoped working, i never got serves and over all i hate it
- 5.0 overall
Can't Beat ValueBy jamespc, posted: Dec 12The service is absolutely legitimate. I came here after being on overseas after I had suspended my phone service only to come back for Verizon to tell me I owed them for 4 months worth of bills AFTER I had suspended my service. I bought out of my contract with the thieves called Verizon and 2 family members followed suite. The guy who sold me the phone was knowledgeable and answered all my questions and I pay $30 for unlimited call, text, internet 4G, data and anything else you could think of. Its a deal that is seriously too good to be true. Have not had any problems with them and I've been with them for about a year now. They are about to merge with T-Mobile so you know they are definitely legit, if you have Verizon or Spring you're probably getting ripped off. Make the switch.
- 1.0 overall
Bad service!!!!By Ashley8186, posted: Dec 12MetroPCS is a joke. Like most people said on this web site...you get what you pay for. So for $50 a month you get spotty service, rude customer service and oh depending on the weather some times your phone wont work at all. I would NEVER recommend this service to anyone. Go somewhere else that has pre paid phones like Verizon or Sprint.
- 1.3 overall
The Worst Service I Had Than T-M, Simple-M, Sprint AT&T VerizonBy Hua Chang Fang, posted: Dec 12I'm very regreted to switch to this company. Usually I work in NY and NJ, I would rate the coverage as the following: MetroPCS : 2/5 T-M/Simple-M :4/5 Sprint: 4.3/5 Verizon: 5/5 I would rate the 4G/4G LTE speed and coverage: MetroPCS :1/5 (very poor coverage, 1M - 3M ) T-M/S-M: 4.5/5 Verizon:5/5 I paid about $650 to opened a new account with Samsung Galaxy S 3 and Unlimited 4G LTE plan, I test the Lte speed and coverage after I got my phone, it got 9M download speed in their store(8 Ave & 37th St Manhattan), this is lower than my simplemobile 4g, but still not bad. when I got home, the speed down to 3M (39th st, Mahattan), can accept too. Yet when I went to Brooklyn and Queens, Only few area has 4G and the download speed was as low as 1.5M. When I worked in NJ, only 70% area has signal(dont expect got 4g network), while my another simply mobile phone has good signal. I went to their sotre for return the next day I purchased. I wanted to charged me 30% restock fee and no refun monthly fee. That meaned I will lost $250 after I hold their phone. I am goint to sell my Samsung Galaxy s 3 on ebay if I can. If you want to save money and get better service, I recommend you take Simple-Mobile, I heard T-M is buying MetroPCS, maybe it is good new for MetroPCS customer.