Plenty more MetroPCS reviews and ratings
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- 2.3 overall
Was happy until today...By Consumer who talks alot, posted: Oct 12I have always understood that metro pcs was a cheap alternative for a smart phone. You pay for what you get which actually turns out to be a good deal for us consumers. HOWEVER, I became irrate with Metro PCS today. I will not go through my full rant as all the details would fill the screen. However, the customer service chat online is a joke. I am so very disappointed with them that I am considering changing companies. I plan to call customer service tomorrow to see if they can in any way resolve the situation. But, I WILL WARN ALL- if you upgrade plans at any point you will be charged hidden fees that nobody can seem to explain with that none of their representatives can intelligently explain. Due to their mistakes I have wasted a WHOLE lot of time, frustration and money. I am not sure I recommend them anymore.. Shame on you Metro PCS.
- 1.7 overall
You get what you pay for.By Anonymous2012, posted: Oct 12Service is unreliable and glitchy, and shuts down/craps the bed when you need it most. I pay for internet/youtube, yet when I need to use them, neither of the services work unless connected to wi-fi, which is also glitchy, by the way. Phone storage is filled up way too quickly, and the android system all in all is too glitchy. If you want good prices and can cope with bad service, then Metro is for you. If you need a reliable phone, I suggest buying from another carrier. Customer service call quality was bad, and it took forever for me to finally reach someone who I could barely understand.
- 4.0 overall
What to be expected from METROBy Carl Max Augustin, posted: Oct 12I've been a metro PCS customer for a while now, and I've only see people complain about the service and never mention the good parts( never had costumer service problem because I go to the main office in my area and not some authorize reseller ). Yes the internet connection they offer on the $40 dollar plan suck, and yes it does not have the best coverage out there , but it certainly give you the best price for the service it offers. Unlimited talk and text , and some internet depending on your plan , and all that with no yearly contract. If someone were to compare that service to any of the major carrier from whom you have to get a contract and pay extra for Unlimited talk ,text , and data, they would notice that metro offers the best price.
- 3.7 overall
METRO HAS IMPROVEDBy E in Mia, posted: Oct 12BETTER BUT NOT GOOD YET, THE PRICE IS GOOD THO
- 1.0 overall
METRO PCS SUX..!!!!!!!!!!!By Lanny Armstrong, posted: Sep 12I have had Metro PCS for oner a year. I have never had a GOOD experience..Your thick accient CSR's are the worst of any company I ever had. I cant sign in because you tell me my User name lanny161940 is wronf My secret answer is wrong 11525griffinblvd is wronf and I got a temp password yp7grm^j is wrong. This is after you texted me those answers.WHY WHY WHY?????????????? Lanny B. Armstrong
- 3.0 overall
LG Esteem Worst Phone I ever ownedBy CHEPENELLO, posted: Sep 12I had Metro before and switched to another carrier (Boost) two years later I can back to Metro just because of this phone. I could fill pages, but in short....The phone is non-responsive, I can't always answer calls at times, can not make calls, switching from one screen to another can take forever. Metro is OK for the price and I send many International Text and call land lines for free...this would cost me hundreds with an other carrier, i.e Verizon, Sprint, etc. If is was not for the phone.....I would be a happy camper!!!!
- 3.0 overall
Non existent customer service, but gr8 value!By Rajiv Jadhav, posted: Sep 12I've had the service for the past 2 years and I haven't had any problems. No dropped calls. No billing issues since its prepaid. The family plan is great since you save $10 a month with 2 lines on 1 account. Data speed isn't great especially for streaming video. But its ok for general internet surfing or doing a google search. Its ok even for downloading apps on Play. They've just started online chat -which you see when you log into the account online. This is very helpful since reaching a human being on the phone system is excruciatingly difficult and complex (need to press a sequence of numbers on the IVR). I live on Long Island, NY. 3G service is very sparse in NY. I dunno about 4G. Phone works in Canada too (canadian side of Niagra falls)
- 5.0 overall
happy with metro pcBy TKeyserPetty, posted: Sep 12Hmmm, I was looking for phone reviews, but found this about metro pcs reviews. So many negative reviews, and maybe when people have a bad experience they are more apt to vent...but I had to respond, because I have had nothing but a positive experience for the last year or so. I have had great customer service, which seems to be the biggest complaint. I have had no problem with coverage at all, I seem to get coverage where everyone else does (att, etc..) Plus, the price is quite good, after being ripped off by att forever (which I had no complaints either, but it was double the price!) If it gets as horrible as some of these reviews, I'm sure I will switch, but so far really good....just looking for a new phone because I dropped my old one in mud where it stayed overnight, but still works, just too glitchy...I recommend Metro to everybody! I sure hope my experience stays positive, and I love that I am not tied to a contract!
- 1.0 overall
Scam company don't useBy Angry Daughter, posted: Aug 12This company calls my elderly mother's cell phone daily eating away her cell phone plan minutes. She's never done business with this company and they won't quit calling. STAY FAR AWAY. Number originating calls is 323-592-9365
- 1.0 overall
Store in ArlingtonBy qweasd100, posted: Jul 12When I wanted to join MetroPCs, I went to the store in Arlington. Before I went, I already knew what phone and plan I was getting. Then when I arrived I had told he what plan I was getting and then I told he what phones I was getting. Then she said that she had run out of phones. So then I told her I would be back on Tuesday. Then when it was Tuesday I went back and she told me there were no phones but they were coming in on that day. So I asked he to call me when they were in. Then I waited for her to call me but then she never did.