Page 12 of Net10 reviews and ratings
Share your opinion and experience with this device. Influence others and their buying decisions, or just make your voice heard!
- 1.7 overall
HORRIBLE HORRIBLE HORRIBLEBy Boohda81, posted: Mar 12This carrier is a joke. I have had nothing but problems with them since day one and I have had the phone for months. The first phone I got wouldn't let me get messages after 2 days. When I called the customer service for the 3rd time they told me that phone was defected and they were replacing them as customers called in and complained. After calling them 4 or 5 times they finally got it transferred to the new phone. I got a droid when they came out, and again a hassle to transfer. Now they keep shutting my phone off because they said my number is a number I don't even have so when I add airtime it's going to that number instead. So to correct the problem I had to buy another air time card so I was then paid for 2 months but kept shutting my off twice a day for 2 weeks. We thought they finally got it fixed but then again shut my phone off and nobody can seem to fix the problem. My number on my account is still this mysterious number that someone else answers when you call it. NOT GOOD!!!
- 3.7 overall
Service works wellBy biggiantBrian, posted: Feb 12I have had my Net 10 phone for 6-8 months and never had a real problem with it. When I transferred my number, I found out it became owned by AT&T. In other words, they are owned by AT&T. Net 10, Straight Talk and Tracphone are all the same company. So those on here who say one of those is better don't have a clue. The customer service is horrid, if you are good with a computer you will never even need to talk to them, because you will be able to do all activation and number transferring online. But my father had problems transferring his number to tracphone which is once again same company and same customer service alone with Straight talk. It was terrible, they tried to say since his simm chip was activated with a different phone number that they could not change it to his prior number. After about an hour of fighting with them because it was their fault that it got activated with the wrong number. I was finally able to find someone there that was able to change the phone number on the simm to his old one. He initially called in to activate and the activation rep messed up, it surely didn't help that he is over 60, so if you are old and not good with this stuff ask a young person for help activating and you should be just fine. As for those who complain about the andriod stuff, until the 2x comes out they have yet to carry a well reviewed andriod phone. before you buy a particular phone you should always google the model number and watch and read the reviews. Some phones are made cheaply, and this includes the low end android models. I have considered getting one but the reviews told me to wait cuz the next generation of low end androids are going to be better. And the reviews of the LG Optimus 2x are way better than the previous offerings from straight talk and Net 10.
- 1.0 overall
Customer service sucksBy Kim Poovey, posted: Feb 12Horrible service. I only stayed with them as long as I did because I liked the phone.
- 1.3 overall
Chuck of Glencoe, MNBy Chuck, posted: Feb 12Loved Net10 until I bought a Droid smart phone. The reps can't seem to fix my problem and it seems mostly because thier computer systems are lacking. I have spent hours on hold. I feel bad for the reps they are nice people with a dilapedated organazation.
- 2.0 overall
TERRIBLE -Str8 Talk WAY BETTERBy 'Jason Burgess, posted: Feb 12Straight Talk at Walmart is WAY BETTER !! the customer service is Terrible with net 10 !!
- 1.0 overall
Terrible Experience, would not recommend!By Blake0037, posted: Feb 12Customer service representative hardly spoke English. I Explained that I wanted a certain phone but only if it did no run on sprint towers; she assured me the phone ran on Verizon towers. So I ordered it and she offered me overnight shipping and explained that I would have it the next day. Phone did not show up the next day, so I called. I was told that I didn't even have an order in, yet my credit card had been charged. Well the phone showed up three days later and of coarse it ran on sprint towers. So I called them back very upset. I was told I needed to send it back. I never got to use the phone and had to pay ten dollars to send it back and 14 for overnight shipping that never happened. So nearly 25 dollars for a phone that I never got to use and terrible customer service and I was lied to many times throughout the ordeal. TERRIBLE EXPERIENCE, save your time and money!
- 2.0 overall
worst service ever!!!!By chandrayahart1, posted: Feb 12i've been trying to switch my number and service for two days!...i've been on hold (still holding)for two hours!they have agents that do not speak english,although they are very nice..i do not recommend NET 10!
- 4.0 overall
HORRIBLE customer serviceBy graniao1, posted: Feb 12Hours on hold to 'speak'to reps who don't speak English and/or are not trained to handle the issues. Promises for supervisors to call back not honored.
- 3.0 overall
LOVED NET 10 ... TILL I GOT A NEW ONE!By Jenny Huffar Syevens, posted: Feb 12I have had a net 10 phone for like 5 years. never a problem...service great... i have seen other phones not work in certain areas...but mine did.. decided to upgrade to get internet service... liked it till i dropped it once and now it does NOT work... my old one had been dropped 1000 times...washed dried and never gave out on me once. so much for a new phone.
- 3.3 overall
Love NET10By brntreat, posted: Jan 12I have been with ALL Major carriers with Sprint being the last, which made me vow I will NEVER get stuck in a contract with bad service again. So I have tried quite a few prepaid services and like Net10 the best. the only draw back customer service and 411. But I have found my own solution look the # up on the internet browser. So I don't use 411 anymore & the service is great crystal clear. I have the LG900g and it works very well. But they are right NET10 customer service is horrible. They need to repair that!!!