More Net10 reviews and ratings
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- 1.0 overall
NASTY INCOMPETENT EMPLOYEESBy Marie Ambrosio, posted: Apr 9A conversation with the person who runs Net10 Facebook Page: If you are looking at lowering your cell phone bill and are thinking about a pre-paid service take my advice and stay as far away from Net10 as possible. They are the WORST company I have EVER dealt with. We'll be switch to AT&T Prepaid unlimited talk, text and web for $50 next month. It took a week for these incompetent morons to tell us exactly what we needed to get the service started and an hour yesterday to port and activate 2 cell phones and today Net10 called me AFTER everything is working and telling me I need to give them all the info AGAIN b/c my ALREADY PAID FOR service could be disconnected!! WORST COMPANY EVER!!! Unlike · You like this. Net David Hi Marie. So we can resolve your issue promptly, please click on the link to submit a support ticket. http://www.facebook.com/NET10Wireless/app_124192170958476. If you are unable to submit a support ticket using this link, please click on the Support t...See More 33 minutes ago · Like Marie Ambrosio I don't need to create a ticket...according to your company they created one with NO EXPLANATION and claimed my PREPAID service could be interrupted. So, perhaps I should contact the Better Business Bureau and the FCC instead. 15 minutes ago · Edited · Like Cory Simpson You worked in cellular customer service and still needed somebody else to tell you what you needed to activate service? This isn't exactly a hand holding company. If you don't have an inkling of how the system operates then you are in big trouble here. 11 minutes ago via mobile · Like Marie Ambrosio And, THAT attitude is EXACTLY what I'm reporting. Thank you for creating a record of it online for the world to see. 10 minutes ago · Like Cory Simpson The BBB has this company listed with an A + rating. They don't really cave in to empty fcc threats either. 9 minutes ago via mobile · Like Marie Ambrosio THANK YOU!!! 9 minutes ago · Like Cory Simpson Reporting? I'm offering good advice that if a person is in constant need of customer service that they should probably look elsewhere because they don't provide all that for such a low price. 7 minutes ago via mobile · Like Marie Ambrosio http://www.consumeraffairs.com/cell_phones/net_10.html 207 Complaints and Reviews about Net10 www.consumeraffairs.com No Refund Policy Despite Flaw on Product Promise - This complaint has reached al...See More 7 minutes ago · Like · Remove Preview Cory Simpson A link to a nag and bash page doesn't mean anything to me. I can post a million links to good and bad reviews.
- 1.0 overall
net 10 is the worst service in the universe!!!!By sammie213, posted: Apr 4This phone co. has been one of the worst experiences of my life. I have been on the phone if you can believe this for more than 10 hrs. of my last week. They have left me on hold for over 55 mins. numerous times and then asked me to call back later that night or the next day because their system has been down. It has seriously been complete insanity and i would love to let as many people know that if they think their getting a deal by switching over its i BIG MISTAKE!!!!!! They are the worst company i have ever handed money over to.
- 1.0 overall
Worst Cell Phone and Provider!By Ryan Dafoe, posted: Mar 29I've had an array of problems with the multitude of different cell phones I have tried from the Net10 carrier. Every cell phone I have had has either connection problems, the battery dies far too easily - to the point where after only 5 months of owning it I have to order a new battery, to poor signal. I got the latest LG and had nothing but issues with it. It no longer informs you of your airtime - when it runs out you have to call from a different number to reactive it, the screen locks automatically half the time, when I try hanging up from a call the screen flickers back and forth from lock to unlock like a game of cat and mouse, the customer service is and has always been a joke - just to speak to someone you have to go through an array of button pushing and then get thrown on hold for 10-30 minutes just to find out they don't know or don't really have a way to resolve your problem, you can't block numbers from your phone - which is bull because on my older model net10 phones I had this option, the apps always force close, update too often, or the updates fail and eat up your memory. THESE PHONES ARE JUNK AND NET10 DOESN'T CARE ABOUT YOU!
- 4.0 overall
Great basic phone serviceBy Photobill, posted: Mar 26It took a while to get my existing cell number transferred, but net10 eventually worked out the glitches. I have a basic flip phone, can send and receive texts, and make phone calls. Service coverage is very string wherever I've been. No service in Canada. Better than AT&T which I had previously. Price can't be beat for basic service. $15/month for 200 minutes which accumulate month to month. I currently have almost 700 minutes accumulated after a years service. Good coverage, great price, reliable service for just basic phone service. My wife's US Cellular plan costs 3x more. Going to switch her over soon.
- 1.0 overall
NET10 is the worst PREPAIDD CARRIER PERIOD!!!!!!!!!!By Gihan GotThat, posted: Mar 22Net10 is the worst Prepaid Carrier EVER! -Net10 does not have a 4 digit pin (Makes it impossible to port out your Number) -Net10 is not unlimited internet any more (1.5 GB Data Now) -Net10 $65.00 plan can not be utilized if you have you own phone (it used to but now they require you to use there phone in order to make international texts) -If you do not pay your bill on time you need to power cycle your phone in order to have your phone working again -If you do not pay your bill and your phone shuts off they will recycle your number!!!!!!!!!!!!!! Even if your 1 day late! -The Customer service line will sometimes hang up on you if there to busy ( UNREACHABLE at TIMES) -The Customer service reps are UNTRAINED! INCOMPETENT! and lack the capability to use there common sence!
- 1.0 overall
WHAT A RIPP OFFBy Lev Ty, posted: Mar 17I got NET 10 when it was decent. I recommended all of my friends and family to switch and they did. In the beginning the service was great $50/ month unlimited talk text and data that how they get you. After a month then internet was worse than dail up if you remember that. Now all of a sudden the truly unlimited data turned in to 1.5GB. Its not the customers fault they dont have a good network to run off of so why do we have to suffer. I am in the process of looking for a new service provider and I'm going to take the 50 some odd people i recommended the service to and switch to something better. Believe me you would rather have no service than this one. Oh and their customer service sucks so bad that it not even worth mentioning. Thank you for nothing money hungry net10.
- 5.0 overall
Get a better phone....By Eric Johnson, posted: Mar 16You people are fucking stupid what do you think a 50 dollar phone does? buy a better phone and then go elsewhere if it sucks....
- 1.3 overall
I will NEVER EVER EVER EVER use their service agin.By David Duncan, posted: Mar 12the wireless device will not stay connected to ANY wireless network for more than a few minutes, so the entire unlimited data is USELESS!!! have gone through tech services every single month getting the run around. I have been requesting a new phone each time, and each time they say they need to troubleshoot my phone. The ONLY thing that speaks god English when I call is the electronic automated operator. Finally 5 months after owning the POS phone, they offer to replace it, and tell me that is will take 3-5 days to get the new one. THAT WAS A LIE!!! 3-5 days to receive the package to send the old one to them, 3-5 days to send them the old one, and then ANOTHER 3-5 days for them to send me the replacement. This phone is an LG 35G phone. I have NEVER in my life had a bad LG product. Maybe I am just unlucky with this one. But the runaround service from Net10 makes me think that LG should break their contract with Net10 before it spoils their good name.
- 2.0 overall
every month i have to call then to keep my phone activated, although i pay the bill online, it never registers with them!!!!!!!!!!!!!!By Julie Truax, posted: Mar 1this service is Okay, i seem to have a problem getting on their website, and when i pay my monthly plan it never credits me!!! just about getting ready to go else where.
- 1.0 overall
Does not compare … the worstBy Mark Roberts, posted: Feb 26The worse provider and service you will ever receive. They prices are the same as what you will find at any other carrier. The only difference is that there is no contract (whoopee). They lost the phone number I have had for over 12 years … 12 mthr-fng years. I would never suggest this company to anyone and I would enjoy nothing more than to see them go out of business. I could also not receive service in one of the fifth most populated city in the US at certain times. If you live in the fifth most populated city in the US, you would expect to get good phone service because of the density of the network setup in these heavily populated areas. Yet many many times I would have to go out of the building I was in and walk around until I could get a signal. When you sign up with this company … be prepared to get cell phone signal comparable to that of the early 1990’s … turn around … contort your body … go outside and walk around until you finally receive a signal. If I could give them a negative rating I would.