Net10 reviews and ratings

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1.0 overall
I FOUND A SOLUTION TO THIS HORRIBLE NET10 SERVICE!
By John Phong, posted: YesterdayI have had and shared my issues with Net10! Bad service, internet speed, customer service, etc. Now I am with a carrier paying only $49/month. No contract, unlimited talk, text, and 4G data! One of the best decisions I have made! Call me 626-315-2212,or email me jpsolavei84@gmail.com for details.
Service Quality
1/5
Customer Service
1/5
Overall Value
1/5
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- 0 people found this review helpful
1.0 overall
This company should not be allowed to provide service.
By Patricia A. Lawalin-Thorn, posted: May 19I have had net10 for 2 months and have been without a phone for 2 weeks. The service was great the first month. Then i renewed my unlimited service. I couldn't get or send pictures.They told me it was because i had an AT&T phone. Told me to call AT&T. Then they told me i used to much data and turned my internet off after 2 weeks. They were supposed to give me a free month service. Well guess what. My phone is SHUT OFF. Now they tell me in order to activate my free month of service I have to buy another month of service. I MEAN REALLY!! Is this some kind of a SCAM??
Service Quality
1/5
Customer Service
1/5
Overall Value
1/5
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- 0 people found this review helpful
1.0 overall
worst customer service in the world
By Joe M Cooper, posted: May 17we need to stay in america this is the worst service i have ever seen they cant even handle a simple number change. dont use this service go with tmoble.
Service Quality
1/5
Customer Service
1/5
Overall Value
1/5
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- 0 people found this review helpful
3.0 overall
Has gotten better!!
By Coty Carothers, posted: May 17Their old APN settings were horrible, very unreliable. They update them and now I don't have any issues. Customer service is horrible.
Service Quality
4/5
Customer Service
1/5
Overall Value
4/5
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- 0 people found this review helpful
1.0 overall
If we don't take care of the customer, maybe they'll stop bugging us.
By Cody Hudson, posted: May 7I have spent over 3 hours on the phone trying to get data restored, that Net10 actually said should work but they can not make it work because I went over the cap last month. I paid for data this month so it should be restored but they continue to transfer me to a recording or hanging up completely. DO NOT BUY!
Service Quality
1/5
Customer Service
1/5
Overall Value
1/5
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- 1 people found this review helpful
1.0 overall
PLS DON'T DO IT
By somer, posted: Apr 29WORST SERVICE EVER! ABSOLUTELY UNRELIABLE. HORRIBLE CUSTOMER SERVICE. TOTALLY UNSATISFIED.
Service Quality
1/5
Customer Service
1/5
Overall Value
1/5
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- 1 people found this review helpful
1.0 overall
Net 10 review
By Alexender Varney, posted: Apr 29I absolutely regret choosing net10 wireless, their customer service suck, they keep you on hold for like a hour only to get you to their voice animated machine and you don't get the support yo call for, if my phone is unlimited, shouldn't my Internet service be too? If you are thinking about switching to net10 because of the commercial and promise, it's all lies, their service suck and they drop your calls. NET10 SUCK!!!
Service Quality
1/5
Customer Service
1/5
Overall Value
1/5
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- 1 people found this review helpful
1.3 overall
Bad long distance service
By Scott Harvey, posted: Apr 21I have net 10 unlimited long distance service. It worked for a week, then I call the access number they have you call first, then you dial the international phone #. The message keeps saying over and over, please dial the phone # you wish to call. So, I called customer service, she could not help me, then she tried to connect me to another department and I was on hold for 15 minutes with no answer. This is the worst customer service and funcionability for a cell phone, I have ever seen. Stay away from net 10. If they don't return my money, I will write another bad review. Don
Service Quality
1/5
Customer Service
1/5
Overall Value
2/5
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- 1 people found this review helpful
3.7 overall
NET10 LIVED UP MY EXPECTATIONS!!
By Daniil Grin, posted: Apr 21Before NET10 I've been a T-mobile customer. Reason for leaving T-mobile was my Unlocked Samsung Galaxy R smartphone, which wasn't supported by T-mobile on data web at all. All what I am writing here is absolute truth. I don't have any complaints and frustrated moments with my unlimited talking plan. Connection as well as T-mobile. About data & web. Since my Galaxy phone doesn't support 4G, it's working only on 3G or H+ with NET10. I live in Albany NY state, and my maximum data speed is 3mb/second, by which I very satisfied. But my regular common data speed usually is 2,5mb/sec, that is good for me as well. Definitely, their Customer Service must work a little bit better then now. Sometimes it takes a lot of time to reach a technical assistance.
Service Quality
4/5
Customer Service
3/5
Overall Value
4/5
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- 0 people found this review helpful
1.0 overall
Terrible! I tried to save a few bucks and messed up a month of my life!
By Jim Belmonte, posted: Apr 11First it was a huge hassle to start the service. Second, their customer service reps don't care. Why should they care? They already have your money! The worst thing about this service is that I have a smart phone and I can't get internet without being near an open wifi connection. How useless is that? Had I thought to check reviews on Net10 before I made the switch, I would never have gone to them! I only have myself to blame! Watch them lose my phone number when I try to switch at the end of the month. I will be pist!
Service Quality
1/5
Customer Service
1/5
Overall Value
1/5
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- 6 people found this review helpful