Page 9 of Net10 reviews and ratings
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3.7 overallvalue for money
By Monique Abbey, posted: Oct 10The good: No contract, no bills, no overages, good rates, great coverage.The bad: customer service could be better Summary: Funny how we get hooked into a habit so easily. I suddenly woke up one day to the fact that I was paying around $100 month after month just for the convenience of chatting and sending and receiving texts. Half the time, the call it wasn't even that necessary. Most of the time, I wasn't sure what all I was being billed for. Reassessed my spending, switched to net10 and don't have a moment of regret. I've recently upped my usage to $50, but that's still $50 saving! And the deal is even better than what I had on the same network. Unlimited talk, text and web (and 411, though I don't use that much). Coverage is good, with no national roaming charges. All this with no contract, no minute counting or overages. For the savings I'm making annually, I'll put up with the lower quality customer services.report
- 8 people found this review helpful
4.0 overalllg100
By david cooper, posted: Sep 10The good: My wife had service in Montana on Net 10 while my ATT phone didn't have a signal. Phone has given good service and .10 a minute is a lot better than my ATT at .25 a minute. Will be changing to Net10 when my minutes run out. The bad: Had to call cs one time and the wait was about 30 minutes. The rep spoke English with a Spanish accent...she said she was in Caracas. Summary: So far, 9/2010, the service has been good and better than some of the other reviewers have experienced. Would go with Platinumtel for .05 a minute but their coverage isn't as good as Net10.report- 4 people found this review helpful
4.7 overallThe perfect service for teens
By Linda Blair , posted: Sep 10I bought this service for my teen son, he was begging and begging for a cell phone and I ran out of excuses to buy him one when we came across Net 10. I got him a LG cell phone and he is thrilled. The treat for parents is the fact that's prepaid. I allot an x amount each month on his cell phone card and that's what he gets. Amazingly instead of expending more and ask for more minutes, my son learned to actually control and administrate the balance on his card. I think it's great!report- 6 people found this review helpful
1.7 overallI would have never believed it! But they have the most incompetent Customer Service
By Michael Salisitu, posted: Sep 10The good: Cheap, works well if it ever doesThe bad: Customer service is the worse I have ever encounteredSummary: Just pure and simple: THE WORSE CUSTOMER SERVICE ON EARTH. Expect that they would screw things even more if you call them. If something goes wrong, throw your phone out of the window and buy a new one with a new account. DO NOT ATTEMPT TO PORT A NUMBER WITH NET10 they don't have the capability or brain power to do it!report- 0 people found this review helpful
4.0 overallNo Contract, No Bill, No Evil
By Rita Shaper, posted: Sep 10The good: convenient, flexible, affordableThe bad: so far, so goodSummary: I'm on a very tight budget, as I'm sure most be are right now, and decided to make some changes. I had heard about prepaid cell phones and plans but thought how good could that be. Well, to my surprise, I wish I had done this sooner. When I got the phone the activation came with 300 minutes and 60 days service. My phone helps to track my minutes and lets me buy new minutes when my balance gets low. It has 5 cent text messaging and international calls are only 15 cents. Now, I can keep in touch with all of my family and not worry about finances.report- 3 people found this review helpful
4.3 overallnet10-
By Janet Henerson, posted: Aug 10The good: great service
good coverage
no contractThe bad: not an iphoneSummary: listen of course I want an iphone or a phone that could basically do everything for me. But there is no way I could ever pay 100 dolalrs a month for a phone bill. That just isnt the way the economy is working anymore. someone told me to get a prepaid phone and reccomended Net10. I AM SO glad they did. I spend 30 bucks at most a month and get everything I really need. talking, texting, just everything that is realistic. The coverage is great.. I actually had worse coverage on my iphone!!
And with no contract, I dont feel bullied by a big company.report- 5 people found this review helpful
4.0 overallNet10 subscriber for 1.5 years and counting
By Net10 User, posted: Jul 10The good: fixed cost, excellent coverage (uses AT&T's network)The bad: apparent off-shore customer support difficult to deal withSummary: only had one notable problem dealing with their apparent off-shore customer support which seemed unable to resolve my particular problem. However, I contacted corporate which resolved the issue quickly, efficiently and professionally, so I'm still a satisfied customer.report- 2 people found this review helpful
4.0 overallAwesome value! Best prepaid!
By Sarah Jameson, posted: Jul 10The good: Great value for money with low call rates & excellent network. Reliable. Free minutes and airtime on purchase of phone.The bad: Basic handsets. Not ideal for data use. Summary: If you're not looking for a smartphone and you want to save on your cell expenses then this low-cost carrier is your answer. Others might advertise comparable prices but NET10 provides a quality, nationwide service unequalled by the other prepaid carriers. Hnadsets are of the basic, limited feature variety so don't expect too much.
Recommended!report- 2 people found this review helpful
4.3 overallNET10 means bang for your buck!
By Kevin Slim, posted: Jul 10The good: Great value for money! Low call rates (nationally AND internationally) with zero hidden fees like those 'daily use' charges other carriers levy. 300 minutes & 2 months service free with every phone means you practically get the phone free or heavily discounted, depending on the handset you choose.
Network coverage is the best I've seen on prepaid.The bad: Not very upmarket handsets, although there are now a few nice qwerty sliders and even a blackberry lookalike. Summary: No hassles with this service. Pay only for the minutes you use. No contract means no ETF, no service fees, no hidden charges and no surprise bills at the end of the month. Refill cards are widely available and very quick and easy to use.
Definitely recommended.report- 1 people found this review helpful
5.0 overallYou'll Be Happy You Have It
By Maxwell Pollock, posted: Jul 10The good: Excellent coverage, service, and price.The bad: Average to above average phones, no contracted bulk packages for talking/texting.Summary: Net10 has thus far proven to be a great buy and value. Despite the lack of really fancy phones and huge value plans, Net10 beats most carriers. I doubt most people even use all the minutes they sign up for under a contract, and with Net10 you eliminate the contract and pay only for the minutes you use. The phones are perfectly functional, durable, and allow easy talking/texting. International calling is completely reasonable and great coverage towers are certainly an advantage. Overall, I highly recommend if you're looking to change cell carriers.report- 0 people found this review helpful
+The+bad%3a+apparent+off-shore+customer+support+difficult+to+deal+with+Summary%3a+only+had+one+notable+problem+dealing+with+their+apparent+off-shore+customer+support+which+seemed+unable+to...&properties=%7b%22Published%22%3a%22July+27%2c+2010%22%7d "Share on facebook")
+with+zero+hidden+fees+like+those+%27daily+use%27+charges+other+carriers+levy.+300+minutes+%26+2+months+service+free+with+every+phone+means+you+practically+get+the+phone+free...&properties=%7b%22Published%22%3a%22July+20%2c+2010%22%7d "Share on facebook")
