Page 9 of Net10 reviews and ratings
Share your opinion and experience with this device. Influence others and their buying decisions, or just make your voice heard!
- 1.0 overall
Poor Products - Poor customer ServiceBy Paul Hirsh, posted: Aug 12I recently purchased a net 10 phone The phone had a bad simm card - When I called customer service and gave them the phone brand # model number . They sent the wrong SIOMM card - We are still going back and forth on this. A friend of mine recently bought a Net 10. He was able to activate it but could not make outgoing calls. So after spending $30 on the phone and $20 for a phone card he has a useless piece of JUNK. THINK LONG AND SERIOUSLY about using Net 10 phones and services. I've had nothing but lousy experiences with them
- 1.0 overall
4 days of Cell Phone HELL!By Julia Windsor, posted: Aug 12Dropped calls, all I get are fragments of words, too few to figure out what someone is saying. This is by far the worst service I have ever experienced!!!!!!
- 5.0 overall
Awesome serviceBy Margie Castille, posted: Jul 12I have been using Net10 for a couple of years now and I love it. I am now using the Samsung Optimus Net and it is awesome. The only complaint I have is that I work in a metal building and don't have service inside. I can live with that. When I switched from non-android to the android, I transferred my number and minutes and it went smoothly. I have not had any problems with customer service. They are great.
- 3.3 overall
Absolutely fantasticBy Jenn Thomas, posted: Jul 12I've never needed to call customer service, so I can't respond to the complaints here. But I can tell you that Net10 gave me a voodoo phone. I haven't paid a dime for it since November 2011, and I get unlimited service every month. The coverage is better than T-Mobile and Boost in my area, and crystal clear reception. And did I mention I've had free service for the last seven months?
- 1.3 overall
Bad Andriod Reception and poor service.By Michelle Gilbert, posted: Jun 12I had a non-andriod net10 phone for about a year and was getting tired of it freezing and lagging and so on. I found a good deal and got the net10 lg optimus net. Great phone for about two weeks, then it started freezing and re-booting in the middle of phone calls. It also drops every single call I get with out fail. The activation process was super annoying, I had to go with out service for four hours. When I was so tired of not being able to make phone calls on my phone that I wanted to switch back to my old phone that lagged and froze just so I could actually make a single phone call I was told they would have to send me a new sim card, which would take between 5 and 7 days (of which I am assuming I would not be able to make any phone calls). Basically, I am guess that this is net10's way of forcing people to buy new phones. I am planning on switching my phone service the next chance I get. Lucky for net10, I'm broke, so that might not be immediately.
- 1.0 overall
poor serviceBy Cathy Hughes, posted: May 12over the 8 months with net10 I got dropped twice once I paid by credit card but transation wasn't applied to my account; I then went to automatic credit card payments but the fine print did not explain roaming charges. Here I was out of states and suddenly with no phone trust me Net10 is no bargain..
- 1.0 overall
POOR CUSTOMER SERVICEBy uplana, posted: May 12THEY WARN YOU THAT IT WILL COST YOU TIME FROM YOUR NET10 PHONE WHILE YOU ARE ON LINE WHILE TRYING TO GET THEM TO ADD THE MONTHS' SERVICE YOU HAVE PRE-PURCHASED. I HAD ENTERED MY PIN FOR MORE TIME AND GOT THAT BUT DID NOT GET CREDITED FOR ANOTHER MONTH SERVICE. ALL THE OF THIER STAFF WERE UNHELPFUL AND UNABLE TO FIX THIS COMPUTER PROBLEM AT THIER END. THEY HAD MY MONEY BUT I DID NOT HAVE ANOTHER SERVICE MONTH TO USE IT IN. ALL SERVICE TO FIX THIS KIND OF PROBLEM WAS JUST AS DREADFUL. STAY AWAY FROM THEM UNLESS YOU LIKE TALKING TO SERVICE PEOPLE WHO CANNOT HELP YOU WITH GETTING THE TIME YOU HAVE PRE-PURCHASED ON YOUR CARD.
- 2.7 overall
Not goodBy TELORMADE, posted: May 12It is cery upsetting that I have been a Net10 customer for the length of time that I have been and musch to muy dismay the inconvenience of my phone breaking I was not able to easily result backto my old phone with the wait for another sim card to come in the mail. Very disappointing furthermore having to deal with foreigners who apparently don't care whether I have a loss of service or not responded to me as if my continued service with this company was not of any importance. It should not be this hard to switch phones never mind the fact that I lost the contacts of my current phone due the screen disabling
- 5.0 overall
VERY GOOD PHONE!By Mary Mandolini, posted: Apr 12Got net10 in 2009.... never had a problem with the phone or customer service and have had the phone from day one
- 4.0 overall
much to my surprise...pretty coolBy LONGLAYD, posted: Apr 12I ditched my ever increasingly expensive T-mobile plan back in August and purchased a Net10 phone at 7eleven for $15. It got better reception, no dropped calls and it fit in my bra. After missing my smartphone for many months now(qwerty keypad), I saw on the website they offered T-mobile Sim cards for your phone. I got it for $15 and free 3 day shipping. Nervous as i was, I called today and it literally took an hour and a half with all the computer.problems....but, the thing actually works and i am back in my Samsung Galaxy S for $50/month unlimited. I am very surprised and happy. Now...if they can get their computers to run faster...