Yet some more Nextel reviews and ratings

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4.0 overall
Great service, Bad options
By SElcuk Guven, posted: Sep 06The good: Walkie Talkie
Great Coverage
The bad: Limited choice of phones
Expensive plans
Summary: Nextel is one of the major carriers right now. They are most popular because of their walkie talkie service. The walkie talkie service works just like a regualr set of walkie talkie, except you can contact anyone, doesn't matter how far they are. Nextel has great coverage, on highways sometimes you might have a weak signal but thats normal with all other carriers also.
The limtied choice of phones really does down Nextel. You can not use another phone except the ones made by motorola or nextel. Nextels phones aren't GSM so you can't use them all over the world except the (i930).
The plans are good but they are expensive. They do have plans with unlimited walkie talkie, and nights and weekends. Over all, this is a great service.
Service Quality
4/5
Customer Service
4/5
Overall Value
4/5
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- 1 people found this review helpful
4.3 overall
Great Phone
By Doris Cox, posted: Sep 06The good: Clear sound, great graphics, easy to use, GPS, no drop calls, web capable.
The bad: Plans are a little high.
Summary: I could not get through the day without my nextel phone. It keeps me connected with my family and business in so many ways. I really like how you can keep up with family or business personal with GPS and keep track of minutes and calls on the internet nextel site. Also the walkie talkies on the phones is another great way to stay connected without using plans minutes.
Service Quality
5/5
Customer Service
4/5
Overall Value
4/5
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- 1 people found this review helpful
1.0 overall
service
By Laura Robinson, posted: Sep 06The good: none what so ever
The bad: never works
Summary: i have nextel and they stink big time the service never works , they drop you constantly, they are rude when you call for help i am in the process of looking for a better provider, and their phones are worthless they always break and you have to pay for the repairs even if they are under service
Service Quality
1/5
Customer Service
1/5
Overall Value
1/5
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- 1 people found this review helpful
1.7 overall
Cell Phone Coverage
By Bill Bennett, posted: Sep 06The good: Convenience, Two way feature
The bad: Dropped calls
Summary: I make most of my calls in state and the dropped calls occur at least 3-5 times a week. This is very frustrating. In addition, there are several times in which I hear static on the line or can not hear the other person speaking. I have turned up the volume all the way to try and compensate for this problem. In addition, there are several times in which I am unable to understand what the other person is saying.
Service Quality
2/5
Customer Service
1/5
Overall Value
2/5
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- 1 people found this review helpful
2.3 overall
Nextel Signal Terrible
By charles george, posted: Sep 06The good: I like direct connect
The bad: I hardly get a signal
Summary: I like the Nextel phone because i can use direct connect but alot of times i find myself without a signal.
Service Quality
2/5
Customer Service
3/5
Overall Value
2/5
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- 1 people found this review helpful
2.3 overall
blah!
By dawn hecke, posted: Aug 06The good: I love the walkie-talkie service they offer!
The bad: They're customer service stinks!
Summary: I received a bill that said I went over my mins. by 200 mins.when in fact I only went over 29 mins.They never fixed the problem for me or adjusted my bill. :(
Service Quality
4/5
Customer Service
1/5
Overall Value
2/5
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- 1 people found this review helpful
1.3 overall
Not Happy
By LA Davidson, posted: Aug 06The good: Direct access using Nextel's 2-way feature.
The bad: The direct access is not always working and the phone seems to drop a lot of calls.
Summary: After being a loyal Nextel customer for over 2 years, I have seen a sharp decline in customer service and phone service. The phone has more dropped calls & instances of certain features not being available. I am paying a considerable amount of money monthly for horrible service. When I call customer service and try to weigh the options, they are no help at all. I think Nextel service is too unpredictable and unreliable for the $.
Service Quality
2/5
Customer Service
1/5
Overall Value
1/5
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- 1 people found this review helpful
1.7 overall
coverage
By fred engelman, posted: Aug 06The good: at a few addresses, I get very good coverage, and signal strength, but If I move very far, like a few feet, I get NONE AT ALL
The bad: coverage stinks
Summary: the coverage is hit or miss at best and they seem unwilling to address this issue
Service Quality
1/5
Customer Service
3/5
Overall Value
1/5
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- 1 people found this review helpful
1.7 overall
No service
By Karen DeGraaf, posted: Aug 06The good: I love the walkie talkie
The bad: We hardly have any service in this area and surroundings!
Summary: They need a lot more towers here. This is the country and we have a hard time getting service and if you do get service you can't understand the other person!
Service Quality
2/5
Customer Service
1/5
Overall Value
2/5
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- 1 people found this review helpful
2.0 overall
not cheap with old customers
By chris taylor, posted: Aug 06The good: good phones, good signal, good walkie talkie
The bad: too pricey
Summary: my phone was severly messed up, each time i tried to dial a number it would walkie talkie someone whom i didn't know. it wouldn't hold signal, and it would reset just sitting on the charger. i called nextel to just purchase a new phone. for $300.00 I could get an exact phone like i have, which i got for free to begin with. so i am stuck with a "crazy" phone. until i can afford the $300 to buy a new one.
Service Quality
3/5
Customer Service
1/5
Overall Value
2/5
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- 2 people found this review helpful