NTelos reviews and ratings
Share your opinion and experience with this device. Influence others and their buying decisions, or just make your voice heard!
- 4.3 overall
great , except for no 4g !!By Somenody Youusedtoknow, posted: Oct 6i went into a 2 year contract because ntelos gave me a free iphone 5s . thats the plus side .. the down side is getting service . the service is fine near and around me , but traveling to another state only gives you roaming . they promised me when i signed the contract that 4g would be in my area (charleston, wv) very soon . months later i am still waiting . overall it is good and the price is right and coustomer service is always great . unlimited talk , text , and 10 gb data for $60 is way better than paying at&t or verizon prices
- 4.7 overall
So far so good. Customer service actually speaks english!By Mike Atkins, posted: Aug 20I had been on Frawg Wireless before switching to Ntelos during their $30 promotion and got a discounted HTC one. I don't have talk and text issues but sometimes when I am in the country I do not have internet. The fees/taxes aren't bad. I end up paying $37 with the regulatory stuff added in, but I am happy paying that versus what verizon charges.
- 1.0 overall
Worst company ever.By Justin Sheppard, posted: Jun 10Phones don't pickup anywhere and when the do, the data is snail pace slow. When I signed up Ntelos was offering to buy out your contract but after providing my final bill from my old carrier, a credit was never put on my account. Goodbye $300. When switching off Ntelos because of their poor service and terrible phones, I was still charges an early termination for canceling 6 hours before midnight, and since the numbers were already ported to Verizon (great service), they say there's nothing they can do. Goodbye $700. Worst. Phone. Company. Ever. It's worth a few extra bucks a month not to deal with this company.
- 1.7 overall
worst service everBy Kenneth Drum, posted: May 4My phone died.. I took it to bridgeport wv store and was told they would send it off for repairs .. Brandon ( store clerk ) took it out of the case and took it to the back room .. brought it back out and placed phone in front of me .. pointed to phone and said broken screen .. that will cost you 125.00 ..screen was not broken when he tookbit to the back room . Since tben getting anyone to handle this problem or return calls has been impossible .
- 1.0 overall
Absolute Garbage!By Amy Ritchey, posted: Jan 22NTelos doesn't cover 2 of the 4 hour drive I have to take 2x a month, they charge 350 to get out of contract, which doesn't diminish as times goes on. AND on top of everything else.... I assume their client pool is shrinking by the minute and they won't take paper work regarding your account by fax, so I had to drive 2 hours one way to deliver a piece of paper as all of their other stores have closed, and my paper was lost 3 days later. The workers are unprofessional, rude, and carry on fowl conversations with eachother while you are in earshot. NEVER, I repeat NEVER again will I ever consider NTelos!!!!
- 1.0 overall
ntelos is garbageBy Tony Oxton, posted: Jan 13I really wish i wouldnt have signed up. They are cheap but the fees and quality are worse than i have ever experienced. I would recommend a walmart prepaid phone before ntelos or even maybe beeper.
- 4.0 overall
CoverageBy Jack Spence, posted: Nov 13People...It's your own faults for not doing research on tower locations before signing a contract. If you travel allot, do not get Ntelos. Do some research on your local area, and where you will be using your phone the most to determine which provider is best based on where you live.
- 1.0 overall
TerribleBy Joe Schnellmann, posted: Oct 13If you love paying 120 a month and 350 to get out of contract and losing calls wherever you go as well as having a totally unreliable data experience choose NTELOS. Their so awesome. NO REALLY. Believe me it's worth saving that $10 a month..
- 1.0 overall
TerribleBy Jaysen Sorrell, posted: Sep 13I have had intelosrawg for nearly 2 years. In short their service SUCKS! The internet usable with my phone is worse and much slower than old fasioned dial up. Getting coverage for wifi and internet in any metropolitan area...forget it completely. You get 3 to 10 minutes of incredably slow at best internet connection then 0 bars or 1x or nothing at all. It is awefull!!! I will be switching service asap.
- 1.3 overall
There's only one good thing about nTelos...By Sheila Edmonds, posted: Sep 13Unlimited data, text, etc... is the ONLY good thing about nTelos, but you're lucky if you can even use it. We were told we would have 3G service, but instead got 1X (wtf!!!) for just about the entire 2 years of the contract. Just recently we started seeing 3G and the contract is over in 2 months. Cannot wait! Our phones shut off in the middle of placing a call, and we have daily dropped calls. The connection speed sucks! Went to a concert around DC and had absolutely no service bars. Asked nTelos about that when we returned to Virginia and was told they didn't have coverage in that area. WHO wouldn't have coverage around the DC area?????? Definitely going to another provider the very day my contract expires. Never going back to nTelos!!!!