Company Overview: NTELOS Wireless is a regional cellular provider in the mid-Atlantic region. The company is part of Ntelos, who also operates landline telecom services in Virginia and West Virginia. Ntelos was originally founded in 1897 and Ntelos Wireless began operations in Virginia in 1997. Ntelos also has a wholesale strategic alliance with Sprint Nextel.
Network Benefits: All-digital network provides voice and data services including BREW online applications.
Special Plan Features: Free incoming text messaging; Family plans offer up to four additional lines for flat fee; Prepaid plans available.
Unique Features: Roadside assistance option provides emergency automotive services (towing, jump start, etc.) to subscribers; 411 Plus offers enhanced directory assistance services
Pros: Excellent regional and competitive national monthly plan rates; Ntelos offers home and business phone and Internet services as well as local dealer service centers in regional service area.
Cons: Limited number of handsets available; Service centers only in Mid-Atlantic region.
Technology Used: CDMA.
Coverage: Nationwide. Regional plans cover Virginia, West Virginia, and portions of Ohio, Kentucky, and North Carolina.
Customer Service: See Consumer Reviews
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