Page 9 of T-Mobile reviews and ratings
Share your opinion and experience with this device. Influence others and their buying decisions, or just make your voice heard!
1.0 overallWORST EVER!!!!!
By fritzsmom, posted: Nov 12STAY AWAY FROM T-MOBILE AT ALL COSTS! I AM DEALING WITH SEVERE MEDICAL ISSUES REGARDING MY MOTHER AND I NEED TO BE ABLE TO MAKE WHATEVER CALLS REGARDING HER CARE WITHOUT INTERRUPTION. NOT POSSIBLE WITH T-MOBILE. I WAS JUST ON THE PHONE WITH 2 DIFFERENT BUSINESSES, IF BOTH CALLS WENT FORWARD WITHOUT BEING DROPPED MULTIPLE TIMES, THESE CALLS COMBINED WOULD HAVE LASTED NO MORE THAN 4 MINUTES. DURING THESE CALLS, I EXPERIENCED 5 DROPPED CALLS AND THEN MY PHONE FROZE UP TWICE. I GET DROPPED CALLS DAILY, MULTIPLE TIMES. I AM GETTING RID OF THEM ASAP BECAUSE I CAN'T HELP MY MOTHER WHO IS ON A VENT BECAUSE OF THIS SERVICE. I SHOULD SUE THEM! THERE IS NO EXCUSE FOR THIS BS! NONE WHATSOEVER. AND THE SAD THE THING ABOUT IT, THE ONE PERSON I SPOKE WITH HAS T-MOBILE AND GUESS WHAT: SHE EXPERIENCES DROPPED CALLS DAILY ALSO. I AM SO THANKFUL I AM NOT UNDER CONTRACT WITH THIS CRAPPY COMPANY! STAY AWAY! STAY FAR FAR FAR AWAY! I AM SEEING RED RIGHT NOW. HOW CAN I GET THINGS DONE FOR MY MOTHER LIKE THIS? I CAN'T!!! MAYBE I CAN BORROW A NEIGHBOR'S CELL PHONE. SAD WHEN YOU HAVE TO RESORT TO USING OTHER PEOPLE'S PHONES DON'T YOU THINK?!?!?!?!?report
- 1 people found this review helpful
1.0 overallT-mobile sucks
By tmobilesuckssssss, posted: Nov 12Customer service sucks. i asked to transfer my phone number from another provider to t-mobile and the customer service just PLAINLY RUDE. He yelled at me at the phone and talked to me as if i were a 5 year old. in the middle of the phone conversation it even hung up. I would NOT choose this provider, worst decision in your life! And coverage is really bad tooreport- 2 people found this review helpful
- 5.0 overall
I hope you hear my request
By Marlon Elias, posted: Oct 12I enjoy you unlimited all and text to any network for one month , and add 10 dollars to make it internaional. I also enjoy that they don't have the monthly contract, and you can just renew your plan whenever you have the money, unlike any other network that will charge you even though your not using it. I just have a few request, can you also include the Philippines for unlimitted call and text, and also I would like to ask if you have a sim card that I can use to my iPad2. Thank you and more success!report- 1 people found this review helpful
- 1.0 overall
Service isn't good, Customer service is Horrible.
By Kylee Stevens, posted: Oct 12 Been with T mobile for years. They have got worse and worse. They use to have good Customer service, Now they don't care, they are rude on the phone, and you can tell there service is just going down hill. I recently have moved my business to a new location and i dont get service there. I have repeatively called T mobile to try and fix it but they tell me they cant and wont help me. They cant give me the service I have to have for my work but they wont let me out of my contract to get a phone service. The Man helping me name is Matt A ID# 1049798report- 3 people found this review helpful
- 1.0 overall
Telephone Support
By Gina Stevens, posted: Oct 12I'm so mad I could spit. These people are the absolute WORST at customer support... I guarantee you if you call these idiots you will be transferred at LEAST 3 times and then most likely hung up on! I have a Tmobile 4g hotspot... first chance i get, it's gone and I will go with a service that doesn't treat you like dirt under their fingers!report- 3 people found this review helpful
- 1.0 overall
T-Mobile Over-charges for Galaxy Note 2
By Jeff Harris, posted: Oct 12I hate companies like this that charge 70 bucks more for a phone than EVERY other company. tmobile wants 370 for the note 2 and everyone else is asking 299-300 70 bucks worth of pure greed and shucking consumers.report- 2 people found this review helpful
- 2.0 overall
Sucks your wallet dry!
By Brittany Rothgarn, posted: Oct 12As long as you keep feeding them money they are happy. I am contract free and I tried to downgrade to remove data from my plan, and they say that if I want to do that, I have to pay more money. Yeah the phone lives through being thrown around, but that is pointless if customer service sucks. All their pamphlets tell you about a plan that they no longer offer! Why keep them around then if you can't have that prepaid plan? I wish I had switched to something else.report- 2 people found this review helpful
- 1.0 overall
Totally Corrupt
By Johanna Mendez, posted: Oct 12I wish I had read these comment before i joy this fraud so call T-mobile. It my second month of being in this company and am already having problems. Last month i paid my bill (Zero balance) and this month I called to pay my bill only to find out my bill is $235.00. According my contract states i need to be charge a month in advance, but none ever mention it. I am so upset cause noe i have to wait until this blood sucking contract is over. Don't know what do to. All these phone companies are frauds with hinding fees and the customer are the one paying for it. Someone needs to do something.report- 2 people found this review helpful
- 1.0 overall
They are vampire, stay away
By Huey Lin, posted: Oct 12I signed up a two year contract broadband service a while back. Somehow, they decided to raise my bill $5 per month after one year. They are not able to adjust the rate back in their system to what I was promised as the contract. I have to call them every billing cycle to correct it. Finally, two years almost over, I was told I have to wait till exactly one month before the contract ends to call in to cancel as they can't put cancellation ahead of time. Finally, I wait till exactly one month before my contract ends to request for a cancellation. This time she said, there will be an early cancellation fee because my billing cycle is not the same day as my 2-year contract ends date. Say what??? T-mobile just wants to suck as much blood as they can before they let you go. I will not sign another contract with them EVER!!!report- 1 people found this review helpful
0.7 overallTMobile Payments
By cmegokgb, posted: Oct 12I have made several payments to T-Mobile, which they did not credit my account, I have talked to who knows how many people at T-Mobile about this and sent letters with copy of payments, a year later they still can not get this account correct. We are no longer with them, and Still getting letters about this bill, I just resend all the payment info to them and the credit bureaus. They certainly do not care about their customers. The worse carrier and service I have every seen.report- 2 people found this review helpful
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