Much more T-Mobile reviews and ratings
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- 1.0 overall
Nothing but Headaches
By Steve Holtgrieve, posted: Jan 6Got on a family unlimited plan with 4 samsung galaxy S 4G's. They have been nothing but trouble and TMobile knows it. My wife after 3 replacements got a better LG phone, but my son is on his 4th and they will not do anything about it. We drop calls, sometimes can't make calls and nothing but trouble. Worse part, since the suck, they won't even let you out of the contract!! DO NOT DO BUSINESS WITH TMOBILE!!report
- 2 people found this review helpful
- 5.0 overall
Awesome company
By Lawrence Cuong Tran, posted: Jan 4been with T-mobile for 8+ years, they are very reliable where I am at! I paid for family plan which include one other line for my father, with the military discount I am paying $117 a month which include 1000 minute/unlimited text(just my line)/unlimited data (both line). The network is pretty good, while its not Verizon blazing LTE speed but its good enough for me to stream HQ YouTube/Pandora and radio. I'm fine with 15Mbps around my area (Baltimore). Aside from the service, the loyalty department is top notch, they give me a free Samsung Galaxy S2 when it first came out. I highly recommend T-mobile for anyone who is thinking to switch.report- 3 people found this review helpful
- 1.0 overall
referbished phone
By Khashayar Varzandeh, posted: Jan 3i had to change 4 phones and every time they sent me a referbished phone,bad service,bad phones,DO NOT SIGN UP WITH T-MOBIL.report- 4 people found this review helpful
- 3.0 overall
A Bunch of Dummys
By Steven Arthur Timper-re, posted: Dec 12I just bought a new Samsung Note II, I tried to login and create an account and the Dummy programmers send a text message with my password to my phone number that does not work and give me no other options, such as send it to an active email? Locos!!report- 4 people found this review helpful
- 4.7 overall
T Mobile great service and company
By James Harkins, posted: Dec 12I have had T Mobile for over 6 years through those 6 years I have tried AT&T Verizon and sprint when I realized all those companies do not have what t Mobile has to offer I decided to stay with T Mobile now T Mobile may not have the best coverage however they do have the best customer service over the phone and they also have the best prices anywhere I've read the majority these reviews and they are s*** they are complaining about things that any normal company would penalize you for over. the review that I have for T Mobile is based on the service and the experience that I have had over 6 years of being with them I have had many phones I haven't had that many dropped calls or problems the service the price of T Mobile is significantly better than any computer out there to date and their customer service is way beyond better than any customer service you will find in any companyreport- 3 people found this review helpful
- 1.0 overall
worst phone company
By Soaad Ali, posted: Dec 12When i signed up for t mobile, they made me put a $50 dollar deposit, which i was told i would get back after 12 months of service. However I Had to call multiple times to get that back. A few months later I called again asked about termination fees and they finally gave me a $50 dollar credit on my bill and $50 dollar rebate card. However I terminated a month later and they charged me an extra $50 on top of my termination fees + final bill and said I underpaid on one of my bills. I fought this with customer service a few times and they wouldn't budge. They said there was no record that i was supposed to get both and it was a system error that I got both. I will never go with t mobile again. They will try and charge u for every penny. No wonder at&t didnt wanna merge with themreport- 3 people found this review helpful
1.0 overallguaranteed you will regret once you sign a contract
By genuine726, posted: Dec 12I speak from from the heart, i signed up with them 6 months ago thinking they have the best deals, but I'll make this short as possible, their GPS sucks, too many drop calls, bad customer service,(NO it's not the phone, I tried different phones too) first month they will give you their best customer service, then you are stuck with their contract after 30 days this is when their real color comes out) don't believe their sales reps, they will tell you anything to sell the phone to get their commission, do your research before you sign a contract, or else they will drain your money monthly, you wont see it on your first month but you will start to see it on your 2nd or 3rd month, i had at&t, sprint and verizon before, but out of all had the worse experience with T mobile by far, if i can help at least one person from getting screwed this will be it.report- 3 people found this review helpful
- 1.0 overall
Caution!!! If you die,Tmobile will keep chargeing you
By Timothy Onofrio, posted: Dec 12Mother passed on, Called Tmobile the next day to inform them of the passing. But she was still being charged even after that day. In formed on 12 nov 2012, Tmobile charged to 21 dec 2012.report- 4 people found this review helpful
- 4.7 overall
The best carrier for the money by far!
By John Paul O'Loughlin, posted: Dec 12T-Mobile provides consistent, fast HSPA+ coverage, good customer service, and their Monthly4G plans are an incredible value. I highly recommend them!report- 1 people found this review helpful
- 1.0 overall
T-Mobile Sim Unlock Request
By Marbles Wells, posted: Dec 12Purchased phone through Ebay..faxed TMobile everything they needed for Unlock code to use with another Network. The phone was originally purchased by previous Owner at a T-Mobile Retailer with T-Mobile inscribed on phone. 3 weeks later after several phone calls and pleads to their Customer Service Team... this is the response I received:T-Mobile Sim Unlock Request Sim Unlock Reference: 5601592 Unlock Code: ***Full MSRP Not Paid*** Thank you for taking the time to contact T-Mobile. We have received your fax. After review of the receipt we are unable to provide you with an unlock code. The device was not purchased from a T-Mobile USA retail store or authorized T-Mobile retailer. You may contact us at 1-800-937-8997, www.T-Mobile.com or visit a T-Mobile store or Authorized dealer to activate service. Once service is activated and requirements are met, we can review your account further for approval of the SIM Unlock code Thank You, Sim Unlock Department T-Mobile USA, Inc. But they can activate service to us if we want it...Hell no!report- 4 people found this review helpful
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