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The good: Pay as you go, no contract, no stringsnew bonus minutesThe bad: high rate per minute, lousy customer serviceSummary: I ordered my second phone because of the good deal they were offering, two Nokia 1100 phones with two 60 minute airtime cards each, free incoming text and no roaming. This should haven been a routine procedure, however, it turned into a weeklong nightmare that had me calling everyday speaking to a new superviser everytime with no straight answers. Customer service is a nightmare and they act as if they are the only pay as you go game in town still which is not true. I received two phones that did not work, sent them back- new phone were to arrive overnight- but didn't took another 3 days, then new phones arrived without airtime cards, which I then had to fight for, then told to wait another 24 hours before using the phones for a text message that never came only to be told I did not have to wait for the message, then when I called customer service to say that a 3rd set had arrived, the supervisor was rude to me and then a customer service person actually hung up on me.

The good: No contract, cheap for me. I dont use my cell phone too much, until now I had great coverageThe bad: My covarage has not been as good, been getting delayed text messagesSummary: It may be the cheaper phone I had to buy.Service use to be great, but son got old phone wet. went with cheaper phone...bad idea. They are alwyas so helpful when I call, but the service reps can be hard to understand.You can also find promo codes on the internet.

The good: better service areaThe bad: always running out of minutesSummary: This is the 'only' cell phone that works in my neighborhood, but it seems like I am always running out of minutes and always having to spend more.

The good: Works good locallyCan call us from CanadaThe bad: Cannot call Canada from the US.....Cannot call within Canada at all.Summary: The main reason I even own a cell phone at all isfor traveling....As I live close to the Canada border, I travel there a lot.When my current minutes are used up this phone goes in the GARBAGE, and I will NEVER use tracfone ever again