More Tracfone reviews and ratings
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- 2.7 overall
Customer Service is bad.By Lillian Lyons Thomas, posted: Jun 15Bought a Samsong S150G recently from TracFone. It came with a charger and a car charger. But the car charger did not fit the phone. I sent the charger back, requesting the correct fitting charger. Received an e-mail from TracFone, telling me they do not provide car chargers or other accessories, that I should go to my nearest retail store. I live in the mountains and the reason I bought the phone online is because I have no retail stores near by. TracFone customer service has deteriorated since I first bought a TracFone several years ago. Now their customer service gets an F from me.
- 2.0 overall
Paid for air time but didn't get it. going with another company..By Perry W. Creed, posted: Jun 14 bought air time and they charged me for it but did not deliver the air time. Have not been able to contact them
- 0.7 overall
I WAS LIED TOBy Linda Richards, posted: May 30I bought a tracfone from QVC ..a very good deal. However when it came time to extend my service date, the guy I dealt with gave me a 'SPECIAL'..another year service and adding the fewest minutes possible because I had so many minutes left over for $ 49.99 that would be good until June 2015. So far I have been charged almost $100.00 because he submitted my order incorrectly. They admitted that they know that is the problem, but unfortunately I have to pay it anyway. TRACFONE SUCKS !!!!!!
- 5.0 overall
BEST PREPAID PHONEBy Gary Eppich, posted: May 28I have been with Tracfone for 10 years had 4 different phones 1 free upgrade the other 3 on my own. Never had one problem with customer service, setting up a new phone. Never had one thought about changing. VERY HAPPY
- 1.0 overall
wost customer service phone wont activate yet i cant get help becuse the stupid phone system has no option if you have no phone numberso i eBy Rory Cunningham, posted: May 13THANKS GFOR NOTHING I BOUGHT THIS PHONE BECAUSE I NEED IT TOP SEND TXT MY SAFELINK PHONE CAN OMLY RECEIVE TXT I GOT TO COMMUNICATR WITH MY GIRLFRIEND TRAVELING FROM ROME SINCE IT NEVER WORK I WAS UNABLE TO COMMUNICATRE WITH HER NOW HAVE LOST TOUCH WITH HER IN EUROPE.
- 5.0 overall
free minutesBy Alex Pinacle, posted: May 5Click here to get your leak, we hacked tracfone boost mobile and cricket's servers for these free numbers. http://adf.ly/6619554/free-minutes !!
- 1.0 overall
date and timeBy Mary Newton, posted: May 2i purchased two samsong s150g phones. I needed to change the date and time to the correct date and time and the only info I can find on any of tracfones websites is menu,settings, date and time format. I don't need to change the format I need to set the correct date and time. this sucks
- 1.0 overall
WORST COMPANY EVERBy Stephen August, posted: Apr 24THEY DONT LISTEN, WORST CUSTOMER SERVICE I HAVE EVER HAD, HAD SERVICE FOR ABOUT 2 MONTHS THEY CXLD MY SERVICE BECAUSE OF THEIR MISTAKE, I HAD TO REAPPLY WAITED FOREVER ONLY TO FIND OUT THEY DIDNT SHOW I REAPPLIED I DID WITH ONE OF THEIR REPS ON THE PHONE.. I'M HANDICAPPED AND COULD HAVE DIED DUE TO THEIR BAD BAD SERVICE..
- 3.0 overall
Tracfone...Thieves and LiarsBy Bruce Wayne, posted: Apr 9I too have had Tracfones for many years, have provided phones and service for family and friends. But....my latest experience has made me think about leaving them all in the trash! I Added 180 minutes to my newest phone..ZTE Valet (not bad--Android) April 5th, receiving the text verification from them of my balances--over 1100 in Phone, Text and Data. No problem. On April 7th, when I tried to use the phone...All Banks were ZERO! Spent the next 3 days on the phone...person after person...having to explain everything again and again, even though They provided me a reference number And ticket number (don't they keep records?!)...and each person making assurances that my balances would be restored. Nothing. The last call...they wanted to 'give' me 120 minutes! I refused...wanted All the minutes that they Stole from me, which they denied doing, or course! So....Thieves and Liars, Tracfone. Over 1100 previously paid-for minutes....gone! And they don't care! I am done with these morons! ^^X^^
- 2.0 overall
Omitting important detailsBy Clark Andrews, posted: Apr 4I've been a Tracfone customer for several years. Overall, I think it is good value for the minescule money. 120min/90 days is typical of my purchases. But once, I was duped by their customer service into buying a one-year plan that was on sale or something. I guess I was in a hurry & too distracted to ask the right questions at the right time. My memory has taken a hit in recent years. So has my hearing. After the sale was final, I asked How many minutes comes with that, again?, thinking the odds were that he had mentioned it & I simply forgot the numeric answer. His answer was that it comes with no minutes at all, just airtime!! The one thing I didn't need! My only motivation for giving in to his aggressive sales tactics was that I had been given the impression that by buying this much service all at once, I'd be getting more minutes for the dollar. But, as always, a refund was denied. It was $50 down the toilet!!!