Company Overview: TracFone is a prepaid wireless provider. The company is a subsidiary of América Móvil, and also operates Net10 Wireless.
Network Benefits: TracFone does not operate its own network, but operates as an MVNO reselling service from over 30 other providers.
Special Plan Features: Prepaid services only; Remaining minutes balanced tracked on handset.
Unique Features: Refer-a-Friend offers free service minutes in exchange for referring a friend who purchases service.
Pros: Flexible service options without contract commitment; Inexpensive handsets (often refurbished); Phones and service available direct from Website and at stores nationwide; Choice between many networks and technologies.
Cons: More expensive than contracted service from national carriers.
Technology Used: GSM, TDMA, and CDMA.
Primary Coverage Area: Nationwide.
Customer Service: TracFone's service is both very popular and widely complained about with regard to phone activation and other technical problems, call quality, customer service, and general business practices.
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