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Verizon Wireless Reviews See All Verizon Wireless News

Use PhoneDog to compare Verizon Wireless cell phones and plans. With our impressive lineup, you'll find the best Verizon Wireless cell phone plan or phone to fit your needs! We also provide the latest reviews on Verizon Wireless, America's #1 wireless provider.

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Established in 2000, Verizon Wireless is the largest network provider in all of America. Known as the Big Red, Verizon Wireless provides the best coverage for all their users. If they won’t cover you, there’s a big chance that nobody else will. Apart from offering coast-to-coast coverage, Big Red is popular for its consistent speed and uptime reliability. Not to mention, Verizon Wireless offers a wide array of cell phone options to choose from.

Are you considering getting a contract with Verizon Wireless? Check out some of the reviews left by other customers just like you. Read what these people have to say about Big Red and why they would recommend it to other users. With these reviews, you can find out how well Verizon Wireless values its customers.

Do you have your own Verizon Wireless story to share? Send your review and help out other users!

Average user reviews

 

Based on 459 Reviews

Overall
2.4
Service Quality
2.65
Customer Service
2.4
Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

verizon

Posted on: October 31st, 2006 by shelia snyder

The good: they have great service no problems and we have had it for 2 years keep up the good workThe bad: none so farSummary: verizon is one of the best services we have found we added our granddaughter last year and found it easy to add her with no problems she loves having her own phone so do we this way i can keep in contact with her and if she has any problems she can get a hold of us very quickly

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

All Good

Posted on: October 30th, 2006 by Anonymous

The good: Good customer service, bills are always right, decent priceThe bad: drops some calls (in stores mainly)Summary: I would definately recommend verizon. There customer service is great and the bills are always right. The only problem that I have is that sometimes in stores it will drop calls. However, it seems to connect everywhere else.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Could not be happier!

Posted on: October 27th, 2006 by Autumn York

The good: Very little to no dropped calls, great people to work with in custmer service, always have a wonderful deal going, and great competitive prices!The bad: I can not tell you of any!Summary: My husband and I have been with Verizon Wireless for years and we could not be more happy! We recommend their service to all of our friends and family. If we ever need to call the customer service department for anything, they are always helpful and friendly unlike our last service provider. We are 100% pleased and will never switch providers!

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Way to go Verizon

Posted on: October 25th, 2006 by JOHN LARGE

Never had a cell before. Heard bad things about them though. I am very please though. All my family has Verizon so I had to gibe it a try and now I couldnt live without it.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
3
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Verizon in Bergen

Posted on: October 25th, 2006 by Norm Brown

The good: Never drop a callThe bad: Messages sometimes show up lateSummary: I've had Verizon wireless for years. Much better than ATT. I can't remember the last time a call was dropped; however there are times that messages mystereously show up days later.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
4
Overall:
4
Overall:
Review Rating: 
0

Would Recommend to a friend.

Verizon Wireless

Posted on: October 24th, 2006 by Anonymous

The good: Good family plans, plenty of minutes. Love the in network=free aspect. The bad: Have problems with dropped calls sporadically.Summary: Overall, I am pleased with the service provided to me and my family by Verizon Wireless. I have been in situations when I have not been able to get a signal, but generally this is not a problem.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
4
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Verizon

Posted on: October 24th, 2006 by caryl stewart

The good: Great service. Very good customer service in the experience that we have had.The bad: Every time we go to "a city", (we're quite rural), we have to remember to update our cells manually by dialing into their system and updating so we continue to get good reception. (This updates the info in the phones). Summary: We have found Verizon to be the best carrier for our area. We have some spots where it won't pick up any service, but it is overall better than the other carriers we've tried in the past. I like our service, overall.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Excellent Coverage

Posted on: October 24th, 2006 by Rudy Blazo

The good: Coverage AreaCustomer ServiceThe bad: They don't seem to get the new phones to market as quickly as other providersSummary: Verizon Wireless seems to have the others beat in coverage area. I can get a signal where my friends that have Sprint or AT&T can't.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
2
Customer Service:
3
Overall:
2
Overall:
Review Rating: 
0

Would Not Recommend to a friend.

verizon on the move

Posted on: October 22nd, 2006 by ben herkovic

The good: no bill problems, service on the subway platforms. The bad: dropped calls when not in motion.Summary: all around it is not bad yet not something that i would recommend wholeheartedly. it is interesting how you would have service underground on the subway platform 2 stories down, yet in a basement of a two family house you would get dropped calls constantly.

This review is the subjective opinion of the user and not of PhoneDog.com

Service Quality:
5
Customer Service:
5
Overall:
5
Overall:
Review Rating: 
0

Would Recommend to a friend.

Great for teenagers

Posted on: October 20th, 2006 by NIKKI EWELL

The good: Affordable prices and great offers on minute plans....awesome phones!The bad: NONESummary: I am about to turn 18 and my mom opened me up my own account. My first real bill!! The minute package is a great deal for the money and witht he amount of money i save i even have the text message package.This company offers great deals for familyies that have kids who love to talk.

This review is the subjective opinion of the user and not of PhoneDog.com

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