Even more Verizon Wireless reviews and ratings
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- 1.7 overall
Very unsatisfied customer!By Jenna Bishop, posted: Jun 12I've read all of these reviews and think, I wish we would've read these reviews before we got Verizon, #1 the people at the store have always been very nice, it's not about the people, it's about the charges, this company is by far the most expensive company we've been with, we've had bills like 300$ a month for months now but were stuck in the contract, we left other providers for charging way less... And we thought that was a lot, also I NEVER have service no one I know is with Verizon and thy do t have problems and we didn't have problem with service with other companies! When I asked what we could do about that they just wanted us to spend more money! There's no excuse for the ridiculous amount of money were paying for only 2 phones!! We have 3GB each, the most we've ever had at the other company we had 2 each and NEVER went over, now we have even more and yet we go over funny we use the same amount as always, explain that! I don't even get on my phone much b/c I don't want take time away from my kids...all in all it ridiculous, got our bill today, it says it's the #1 in overall network performance...they must not read reviews very much! We are very unsatisfied with Verizon and will most definitely be leaving ASAP!
- 1.0 overall
THE WORSE EVERBy Megan Martinez, posted: Jun 10Had bad luck with them since the start waste of money id be more happy with a prepaid phone instead of hidden charges constantly rude workers inside of santa rosa mall and on beal parkway in fl all rude. they cant do anything right and find ways to take your money!!!!! Don't sign a contract with them!
- 1.0 overall
They are liars and horribleBy Terry Diaddigo, posted: Jun 10So glad I left them…they are liars and cheats
- 2.7 overall
Verizon are crooks I will cancel after this contract is done ¡!!!!By Tony Davis, posted: Jun 4told me I was going to get a discount then I called to see what was in applied for s*** salesman told me that and then I'll find out later but it doesn't apply for what else did they have that's what he told me I had that my discount apply for plans what kinda mickey mouse horse shit is this you all all succk as bad as at way over priced I'm back to page plus after this don't forget to bring your own vasalen
- 1.7 overall
DO NOT USE VERIZON!!!!!By Darrell Gaddy, posted: Jun 3All I am going to say Verizon has the WORST policies of ANY carrier.... There is no concern with them maintaining customers or doing what is RIGHT... It is all about profits for them. I have tried to remove a line for 3 months prior to the line being eligible for removal. The line was eligible for removal on May 30. I called June 1st to have removed. The customer service rep then informed me that because I did not call on May 30, but rather on June 1st I had to pay another month. Even tho I have tried to remove this line that was not being used for over 3 months. Come Oct. I will not be coming back. Some other carrier will get my 4 phone lines.... Piss Poor policies....
- 0.7 overall
DON'T BOTHER!By Char Henry, posted: May 30If you want outrageous billing, Verizon is your company. They will nickel and dime you for things that they can't even explain properly. They are clearly listed as the most expensive cellphone provider. And, after calling them and going to their outlets, I finally cancelled my service. I was no longer held hostage. They would not offer me a better rate, or help me to find ways to have a more reasonable bill. It was not until I completely left that they offered an assortment of reduced prices to come back. Go to hell, Verizon. I will tell every person I know how lousy all your little fees are and not so honest service provided by your sales reps. I found it ironic that all of a sudden there were new, better packages available for me. Do your homework people. There are other carriers out there with just as good coverage, that will offer reduced, competitive rates.
- 2.3 overall
Verizon misrepresentation to veteransBy George Collins, posted: May 30Verizon advertises that they offer a 15% discount to veterans, but doesn't do it. I filed my veteran paperwork when I purchased my verizon phone and plan and they said that it would take 60 days for it to show up on the billing. Then they said that because I didn't file the paperwork with a verizon store I had to refile it. I did and it is now 6 months and I am still not getting a discount. Verizon lies to veterans!
- 2.7 overall
gotta be something betterBy Logan R Marsh, posted: May 23i hate verizon! the service is so inconsistant. i think the problam is that verizon is too big to care and makes claims they cant back up. i only have verizon because the teens tell me it is the best. if it is the best, i would hate to see the worst! overpriced for what you get.
- 5.0 overall
Ever wonder why you get bad customer service?By Tammy Manuel, posted: May 21Almost every complaint I read on here reeks of a lazy customer. Why must you call Verizon to have them tell you anything about your bill, your termination fee or your device? They provide a network for u to use and a website for YOU to check your usage and anything else you need to know. I have been a customer for many years and have never had a reason to call for anything. I work in customer service so i know how people act when they call in and quite frankly, if you're getting bad service its because you're a bad customer.
- 2.0 overall
Incompetent Customer ServiceBy Roger Hermann, posted: May 13I had a iphone 4s(Great Phone) but I made the unfortunate mistake of using verizon as my carrier. Every time I call I get a different answer. Finally when I had enough and decided to switch. AT&T offered a family plan that was just right. I called the fools at Verizon and they told me that I was off contract. So I ported the number. Later I find out that I was given incorrect information and they charged me an early termination fee( only 6 weeks from end of contract). I tried several times to explain to verizion that I was given bad information. They did not care all that matters is the contract. This is a criminal company, they may have a good network but that is the only good thing I can say about them. I like AT&T much better and with their large wifi network it is great to be able to use wifi in so many venues. Stay away from verizon, too expensive with the ethics of habitual criminal. Roger Hermann