Cell Phones - Marketplace

We receive hundreds of question from our visitors every month. We've taken the most common questions and published the answers from our customer care team. We hope that you will find answers to some of your questions here.

General

Is there a limit to the length of time a cell phone can remain listed in the marketplace?

A phone can only be listed on our website for 3 months after we approve the listing. If you are not getting a response to your inquires the person selling the phone may have already sold that phone, but forgot to take the phone off our listing page. However, if you are inquiring about a certain phone (or 3-4) and no one is responding to you, please let us know which phones and each seller’s name and e-mail address. Thanks!...

What if a seller will not return my e-mail inquries?

Our best advice is to always beware of possible scams. The cell phone marketplace was introduced to provider customers with a free arena to buy and sell cellular phones. If a person with a listed phone has not returned your e-mail it can mean numerous things. They could have Spam Blocker that is keeping your e-mail from getting to them, or they could be on vacation and not have access to their e-mail. Here at PhoneDog.com we have defined our Terms and......

Why was my marketplace listing denied?

Here at PhoneDog.com we take pride in reviewing each potential marketplace listing before it is posted. A standard guideline is used before a final decision is made to approve or disapprove a listing. Some examples of denial reasons include inadequate listing description or quantity and listing price discrepancies. ...

How can I get a cell phone that is listed in the marketplace?

To purchasing a cellular phone that is listed in our marketplace all you have to do is contact the seller. The marketplace was created to give consumers an opportunity to list a cellular phone that they were no longer using. The marketplace is free to use and is open to anyone needing to sell their cellular phone. It's important to also remember that PhoneDog.com is not responsible for the accuracy of the information presented by each seller. ...

What is the best way to sell my phone without getting scammed?

At PhoneDog.com we added the cell phone marketplace to our site to help consumers, like yourself, list their phones for free. We have provided advise for all potential sellers and buyers at the following link. Please review carefully all of the signs to look out for when you believe you may be getting scammed.http://www.phonedog.com/content/marketplace-scams-and-fraud.aspx...

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