Pros: The touch screen has been amazing to use and is so fun to navigate thru the phone. Another cool aspect is turning the phone from portrait to landscape depending on what you are doing. The screen is so vibrant that using the visual voicemail feature is amazing! I have also never used a better Internet browser on any other device. Being able to view youtube videos has been a fun bonus.
Cons: Features that they didn't add that I am missing include video capability and customizable ringtones. When using EDGE, (would be nice if I could use AT&T 3G instead) you cannot make or receive calls. With only an internal battery you have to take the phone in to get fixed if your battery starts to go bad.
Summary: After taking my time to get to know the new Apple iPhone I decided that it was a keeper for me. I have used tons of different smartphones and besides a few cons, this device works.