Pros: My Alltel service is great with this phone This phone is very easy to use. If you are a microsoft user you will love this phone. I can e-mail, text, picture text, take great photos, listen to music, add a storage card for games, pics and music. I LOVE the touch screen. When I first got the phone I felt paralyzed because I did not realize I just had to touch what I needed. It is so easy to use. The screen is big and easy to read. Voice dial is awesome. I can use the phone with one hand when
Cons: I have not found anything about this phone that would be a deal breaker. Battery life is not good but You can purchase an extended life battery which I highly recommend. If you open up a contact and dial from the contact, when you are done with the call, the contact is not closed and you can acccidently bump a button and call the person back or get into an e-mail for them. Not a deal breaker just train yourself to close the contact when finished with the call.
Summary: I would highly recommend this phone to anybody who uses e-mail alot. I went from a Razer to this phone so I had to get used to something bigger again. I wish it were smaller but I can't have everything right!