Pros: Great screen, easy to use keys, clear sound, plenty of options to customize it, profile exception option, comfortable to talk on, great camera and so many other features available. It looks great too!
Cons: You have to purchase the blackberry data package to use basic phone functions like downloading ringtones or sending picture text messages which can run about $40 per month. Also, there are so many options that it gets confusing.
Summary: I love this phone! I love how it feels in my hand, I love how it feels when I talk on it. I love the screen clarity. I love the graphics! It's gorgeous. The mouse and key size make it really easy to type on and navigate through the menu.
There are so many options available that it may seem confusing at first, but Cingular offers online manuals that are very easy to understand. I knew the phone inside and out after only three days of reading about it and playing with it. I actually switched to Verizon for a week and went back to Cingular simply so I could have this phone back as Verizon does not offer it.
The best feature this phone offers is the Profile Exception feature which allows you to turn the ringer off, but make exceptions for important callers such as work, family, or whomever you need to receive a call from.
It is recommended that you only use this phone if you plan on using internet and email features, however, if you're like me, you can still use it as a straight forward phone. You can put your own music on it and use that as ringtones since you can only download ringtones with the data package on your plan.
I love it!!!