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Review: T-Mobile HTC Touch Pro2

Review: T-Mobile HTC Touch Pro2
Posted Tuesday, August 11, 2009 by Noah Kravitz     
Views: 13895

 

The Awesome: Arguably the best QWERTY board and speakerphone ever seen on any mobile phone. Anywhere. Ever.

The Good: Huge 3.6" WVGA touch display, Touch Flo 3D Interface, Handy Zoom Bar, myFaves support.

The Bad: T-Mobile capped conference calling at three participants and made IE the default Web browser (Opera is on there but it's semi-hidden), Pretty bulky by today's phone standards, No UMA calling (HotSpot) support, No 3.5mm audio jack, Display is resistive and not capacitive and/or multitouch.

The Ugly: The insanely high price tag. And, y'know, WinMo 6.1 is really old at this point.

Mini-Review:

T-Mobile is the first of the four major American carriers to launch HTC's flagship Windows Mobile device, the Touch Pro2. T-Mo took the unlocked GSM version that first appeared back in February and gave it a minor cosmetic makeover, added and subtracted a few features/apps, and slapped a ridiculous $349.99 price tag on the thing (after rebate, with two-year contract). I don't mind the "mocha" color scheme, am only minorly annoyed by the minor crippling of the otherwise stellar conference calling features and the decision to make IE the default browser (instead of the far superior Opera Mobile), and can get over the omission of UMA calling. But that price tag is darn near unforgivable.

T-Mo may be first out of the gate with TP2 in the USA, but leaked photos already have the device clothed in AT&T, Sprint, and Verizon branding. And said photos would have the Sprint and possibly Verizon versions shipping with a nice upgrade in the form of a standard 3.5mm headphone jack (T-Mo's version uses HTC's USB audio port, which the company has said is being phased out).

So we know the other versions are coming, and we know at least one or two of 'em have headphone jacks, and we know that T-Mo's 3G coverage doesn't reach as far as the other carriers' networks do. So given that crazytown $350 up front pricing T-Mo has thrown down, why wouldn't we wait to see what the other carriers will charge for their versions of the device?  

Good question, huh?

I guess odds are the TP2 - or Tilt 2 as AT&T is supposedly set to call theirs - won't come in much cheaper than $299 or maybe $249, but there's just something really offensive to me about a mobile phone price tag that begins with the number 3 and has two more digits after that. Come on, T-Mo: iPhone, Palm Pre, and your own Android phones are less than two bills ... and you want $350 for a Windows Mobile phone?  

It's the best Power User WinMo device out there, but as Seth and Amy would say on SNL's Weekend Update, "Really? I mean, really?"

Oh yeah ... the phone performed very well in testing.  The speakerphone is killer and has a hardware mute button that makes it easier to talk smack about the person on the other end of the call without them hearing. Even though it's resistive, the touchscreen works really well and it's huge and hugely high-rez. And it tilts across a near infinite range of increments. The camera is a little above average, the Opera Mobile browser is great (even tho IE is the default), and that QWERTY is fantastic. Touch Pro2 is a huge phone, but it's for power WinMo users, so what'd you expect? I only wish T-Mo had enabled UMA calling on this thing. And, y'know, priced it more in line with reasonable people's expectations.

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Noah Kravitz
Noah Kravitz - Editor in Chief, PhoneDog Media
Noah Kravitz is the Editor in Chief of PhoneDog.com. He’s also one whale of a drummer. And he’ll talk your ear off. Seriously.

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Comments on this Article

Profile image icon for wiggles0086
wiggles0086 @ Nov 11 2:54 AM
How and where can I upgrade T-Mobile HTC Touch Pro 2 Upgrade to WM 6.5 & Manila 2.5 (HTC Sense)?
Profile image icon for kenny2skinny07
kenny2skinny07 @ Aug 14 12:26 PM
Will T-Mobile justify the high price of this phone? That is ridiculous. Other than that, nice phone.
Profile image icon for itsmypot21
itsmypot21 @ Aug 13 12:53 AM
Anyone figure out a way to change the default browser to Opera? Or at least add an Opera tab to the touch flo????
Profile image icon for johnblaze
johnblaze @ Aug 12 12:27 PM
Nice review. I agree with others that touch flow should have remained on the device-its one of the few skins that hides windows mobile 6.1 fairly well. Whoever gets this phone can always flash a nice custom rom that will give them wm 6.5 and probably better performance too. A certain percent of people who will buy this will tweak it anyway. I, for one wouldnt be upset if my sprint version doesnt come with a bunch of trialware and bloatware anyway(we know that aint happening though). But I at least want my touch flo dammit!
Profile image icon for Galen20K
Galen20K @ Aug 12 7:21 PM
This does have Touch Flow 3D.
Profile image icon for ckeegan
ckeegan @ Aug 12 10:39 AM
Normally I wouldn't agree with people shooting off at the mouth about this phone being crippled, but I have to say that the T-Mobile version is crippled.

I CANNOT BELIEVE that they removed the TouchFlo home screen, and substituted MyFaves, with absolutely no way to get the standard home screen back. This phone is targeted to business users, and you mean to tell me, that I'm not allowed to have a home screen giving me a rundown on upcoming appointments, unread e-mails, etc??? That's insane, and a totally crippled feature by T-Mobile.

As for price, people need to shut their mouths. This is the same price that every high end HTC device has launched at since 2004, and they know people will pay. I will...when it comes out on Verizon, and they didn't screw with the home screen.
Profile image icon for onetwentyseven
onetwentyseven @ Sep 2 11:51 PM
Check your facts. You CAN have the standard TouchFLO flip-clock homescreen instead of the myFaves. It literally takes two seconds.

myFaves Options > myFaves Display OFF

Wow. How difficult.
Profile image icon for clos25
clos25 @ Aug 12 8:05 AM
I agree somewhat with the person that said this phone will be outdated in six months. Why not a camera bump, with flashlight or flash camera? Atleast my sprint version will have 3.5 mm jack , and hopefully winmo 6.5 soon. Cant beat that screen, or keyboard though. Hopefully sprint wont put a ridiculous price tag on it, or i will wait for the Hero!!!
Profile image icon for WirelessExpert
WirelessExpert @ Aug 12 7:40 AM
I understand why TMO is price discriminating here -- the phone targets (generally) less price sensitive business users after all, just as The Bold does. (Launched Oct last year, that phone still sells for $300 AFTER $100 rebate with a 2-year contract).

Still, I think they've missed the mark, given the ancient, end-of-life OS and the recycled hardware (processor & camera) from the original. In imagining keeping this device for two years I can only expect it to be dated within 6 months.

And no UMA?!

The Cheap Bastard in me prefers to keep to the sidelines on this one, hoping there's a steep early adopter tax.
Profile image icon for mizzourob
mizzourob @ Aug 12 3:05 AM
Can't you change the default browser to be Opera mobile?

Now what about "push internet" that the unlocked version has?
Profile image icon for Vietbabyboy
Vietbabyboy @ Aug 12 2:58 AM
3 Things turn me off. The price tag, the window mobile 6.1, and the resistive touch screen.
Profile image icon for Joystick
Joystick @ Aug 12 2:35 AM
It is somewhat crippled, compared to the unlocked version Noah had a few months back - that thing had full features with nothing about any carriers stepping in and messing with the software - i.e. as Noah said, T-Mo set a limit for conference calls, set IE as the default browser, etc. That's still considered being crippled.
Profile image icon for so-and-so
so-and-so @ Aug 12 2:17 AM
Is it upgradeable to WiMow 6.5 ?
Profile image icon for Xanderpf
Xanderpf @ Aug 12 1:19 AM
I couldn't decide between this phone and myTouch 3G, and I ended up with myTouch 3G. Mainly because I didn't want to wait any longer for a new phone, and partially because I truly believe that android has a big part in the future of phones, I wanted a smaller phone, and as Noah mentioned this phone is pretty big, and I generally hate Windows Mobile, but in this case I would have accepted it. I think I made the right descision.
Profile image icon for pnkmstr2411
pnkmstr2411 @ Aug 12 12:17 AM
ridiculous price for a crippled device
Profile image icon for Galen20K
Galen20K @ Aug 12 12:55 AM
You are ReTarded pnk, there is NO Way that this phone is Crippled because of the lack of 3.5. Please don't you have better things to do than act as if you were Learning Impaired? Really Pnk, Really?

AhahaHAhahaa
Profile image icon for pnkmstr2411
pnkmstr2411 @ Aug 12 9:26 AM
ok galen20k, have you used the european model, probably not, i own one, its great but t-mobile isnt letting all the features through, hence the crippling

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