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ALLTEL Wireless user review



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4

Alltel Wireless

By: D'Lisa Wade on Friday, January 11, 2008
From Odessa TX (United States)
Experience: 7 Years
Pros: Good signals...thats about it!!!

Cons: Bad customer service!!

Summary: I have been a alltel customer for over 6 years. I decided to upgrade my phone and chose the motorola wafer, well the phone had a bad echoing issue in which i took the phone back up to the alltel store and told them. They said there is nothing they could do because they could only give me another phone just like the one I had bought and it to would have a echo problem. So since I had originally bought the phone on line I called the so called customer service people and they told me if they sent me new phone I would pay the $300.00 and when I sent my broken phone back they would refund me the $300.00.....NOT its been 7 months and all they can tell me is there is nothing they can do it got lost!!! They told me to send the phone back regular mail and thats what I did and then they proceeded to tell me they did not tell me that....so there is no tracking number so theres is nothing they can do!!

19 out of 37 people found this review helpful


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