About us  |  Our promise  |  Help / questions
"Summer of PhoneDog!" - Enter to win free cell phones every week!
You're here:  Cell phones > Carriers > ALLTEL Wireless > User reviews

ALLTEL Wireless user review

Write your own ALLTEL Wireless review
1 
1 
2 
1.3

Disappointing customer service-Overcharged final bill

By: D. McDiarmid on Thursday, January 31, 2008
From Fowlerville MI (United States)
Experience: 7 Years
Pros: Local Alltel Store very helpful & concluded many billing errors that customer service number refused to handle.

Cons: poor customer service at the toll free service center number. Inflexible and do not stand behind what they promise.

Summary: Been customer since 2001. Moved in 2006 & quality of service poor in new area. Constantly charged roaming charges every month & when contract was completed was charged additional 3 weeks, since billing date didn't coincide with end of contract.Alltel refused to pro-rate charges even when I was told prior to end of contract they would. Changed to Verizon-very happy.

18 out of 36 people found this review helpful
all reviews

Latest Videos & Reviews

Check out the latest cell phone videos and in-depth reviews from Noah and our other expert editors
  • Video: Motorola ROKR E8 (T-Mobile) Unboxing and Hands-On
    Video: Motorola ROKR E8ROKR you like a Hurricane. Moto's new ROKR E8 features a morphing keypad, touch sensitive nav
  • Video: LG Dare Review
    LG Dare ReviewLG's Dare for Verizon might well be the best camera phone currently available through a US carrier.
  • Video: More coverage from Noah on the new LG Dare
    LG Dare Part 2Noah can't wait to tell everyone about the new LG Dare from Verizon Wireless, so here is another
  • Video: Noah's quick video glances at the LG Dare in Montana
    Glance @ LG DareNoah sent over his first live shots of the LG Dare while high up in the mountains of Glacier
  • Video: Recycle that Phone: The Secret Life of Cell Phones
    Secret lifeMany thanks to Andrew over at INFORM for calling our attention to his company's video, "The Secret
  • Video: Sprint Samsung Instinct Review: GPS, Visual Voicemail, Calendar
    Instinct Video Review Pt 8One last Instinct video covering GPS, Visual Voicemail, and the Calendar. Overall it's a really
  • Video: Sprint Samsung Instinct vs LG Vu vs iPhone - Long Version
    Touchscreen Showdown Video Three hot touchscreen phones - which one's right for you? This is the loooong version of a head to
  • Video: Instinct vs iPhone vs Vu (Short Version)
    Video: Three TouchscreensThree hot touchscreen phones - which one's right for you? This is the short version of a head to
  • Video: I-phone Air - A must see Phonedog classic spoof
    iphone airDiscovered at MacWorld 2008, is this the new iPhone air? It's paper-thin and light as a feather.
  • Video: Nokia 5310 XpressMusic (T-Mobile) Unboxing and Hands-On
    Video: Nokia 5310 XpressMusic The 5300 was a neat little music phone, but chunky. The new 5310 is sleeker, slimmer, and sexier
More videos
  • Samsung Instinct-M800
    Samsung Instinct-M800What’s Good: Supports every feature Sprint offers; EV-DO Rev. A data speeds; Good touchscreen
  • LG enV2
    LG enV2What’s Good: Sleeker and smaller than the original EnV. Comfortable QWERTY keyboard and QVGA
  • Motorola Z9
    Motorola Z9What’s Good: Great voice quality; fast 3G data speeds; good GPS system; mobiTV compatibility;
  • Samsung Glyde
    Samsung GlydeWhat’s Good: Touchscreen and Full QWERTY Keyboard in Compact Body; Clean Menus and “Croix” User
  • Nokia N82
    Nokia N82What’s Good: Incredible Camera w/Xenon Flash; Full VGA Video Capture; Excellent Web Browser; WiFi;
  • BlackBerry RIM Pearl-8120 Titanium
    BlackBerry RIM Pearl-8120 TitaniumWhat’s Good: Integrated WiFi for Web, Email, and HotSpot@Home UMA Calling; Trackball is easy to
  • LG Venus
    LG VenusWhat’s Good: Beautiful display; Context-sensitive menus; Extensive feature set; VZ Navigation works
  • Nokia N810 Silver
    Nokia N810 SilverWhat’s Good: Stylish, compact design with large touchscreen and full QWERTY keyboard; Excellent
  • LG Rumor White
    LG Rumor WhiteWhat’s Good: Compact, rugged design with full QWERTY keyboard; Easy to use; Auto-rotating display;
  • Samsung Mysto
    Samsung MystoWhat’s Good: All kinds of multimedia, Web, and location-based features; Super slim profile; Speedy
More reviews

New & coming soon phones

Hot off the presses... here's what's available now and expected to come to market soon!
  • LG AX300
    LG AX300Carrier: Alltel
    Contract Price: $20 with instant rebate
    Hot Feature: Small compact design
  • LG Decoy VX8610
    LG Decoy VX8610Carrier: Verizon Wireless
    Contract Price: $99.99
    Hot Feature: Integrated Bluetooth headset
  • LG Dare
    LG DareCarrier: Verizon Wireless
    Contract Price: $199.99 - after online discount
    Hot Feature: I-phone competitor
  • Nokia 6301
    Nokia 6301Carrier: T-Mobile
    Contract Price: $129.99 before rebate
    Hot Feature: Sleek slider
  • Samsung t339
    Samsung t339Carrier: T-Mobile
    Contract Price: $49.99
    Hot Feature: T-Mobile's HotSpot@Home service
More latest releases
More coming soon phones

Popular

This just in

Hot phones - check 'em out!

Check out these cool phones. Get full specs, images, pricing, read user and expert reviews, watch videos and much more...

Most Popular Mobile Content

Check out these popular artist, ringtones & videos, or visit our mobile content section to get the latest chart toppers and other mobile content for your cell phone!