Summary: My daughter was shocked by her Motoroloa E815 phone. She did not have it plugged into a phone charger, she doesn't have one for her car.
I went to replace the phone at Alltel. I have paid insurance on this phone. The attendant at the store checked for water damage and there was none. They made me call the insurance co. for approval. They approved.
The Alltel store, by company policy, would not sell me a different phone. They said they have the E815 in stock so therefore that is the one I would have to take!!!!
I contacted Motorola and they replaced the phone with a different model. They are looking at the old phone to see what caused the problem.
MOTOROLA IS FIRST CLASS!!!!
There are not enough negative adjectives to sufficiently describe Alltel. The short statement is;
ALLTEL STINKS!!@#$#@$@#$