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ALLTEL Wireless user review



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5

EXCELLENT EXPERIENCE IN OMAHA, NE

By: Brian Schwinderman on Sunday, February 15, 2009
From Omaha NE (United States)
Experience: 8 Months
Pros: My Circle, Blackberry data service, excellent customer service, coverage area, wireless card for laptop works in and out of town.....

Cons: Being bought out by Verizon.

Summary: 8 months ago I was about to take advantage of my 15 day trial period becuase I wasn't satisfied with the calls I had lost, the lack of internet I was getting and misleading info. However, I changed my mind when they bent over backwards to save me. They found that I was on the wrong plan, upgraded me to a Blackberry Pearl with NO extra charge, credited my bill back A LOT and spent an hour+ teaching me how to use the phone. I have been 100% satisfied ever since. I go out of town every other weekend and my cell and my laptop have excellent coverage everywhere I go. Last summer I went to the Sturgis Bike Rally in SD and heard other bikers complaining about lack of cell service, but my Alltel was working fine. Love my phone, my wireless card and the network. Other people complain of rebate problems, but I got mine back in about eight weeks. So far all is awesome!


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