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ALLTEL Wireless user review



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2.7

reception good, prices very high

By: ashley young on Monday, February 16, 2009
From raleigh, nc NC (United States)
Experience: 4 Years
Pros: Good Reception call wise

Cons: High Prices, Rebates take forever, verizon merging with alltel and there will be no more my circle, verizon plans are VERY EXPENSIVE

Summary: I've had alltel for about 4 years now. The reception has always been great for me no matter where I go, and I've only had a few dropped calls.

I recently got a BlackBerry Pearl and would have to say this is when stuff started going downhill. I was told I should get my rebate within a certain time frame and it never came.. I did get an email saying it had been processed and would ship within 15 days and 2 months later I still didnt have it. I contacted their rebate center and the rebate center said it just shipped out like 3 days prior.. so why did I get an email 2 months before saying it was going to ship in 15 days? I waited ANOTHER month and still no rebate.. called the rebate office AGAIN.. and they claimed it NEVER shipped, even though I told them the time I called before, they said it had.. Ridiculous, 4+ months and still no rebate.. I called alltel and complained about the situation and they called the rebate company on 3way and the rebate company sent me another check and I got it within a week.. although I still have never gotten the 'original' one they sent out.

I have my blackberry set up to receive emails from my AIM/AOL account, I will send myself emails some times to remind me of errands I have to do during the day.. and some times it takes about 4+ hours to show up on my phone, ridiculous.

I pay $89(comes out to $110 after all the darn taxes they add on and phone insurance) for 500 anytime minutes, nights and weekends starting at 7pm.. unlimited net, and texts... but compared to other wireless carriers such as Sprint.. you can get unlimited EVERYTHING for $99... so why am I paying $89 for 500 mins when I can get unlimited everything for $10 more with sprint?

I would also like to note that verizon and alltel are currently merging, and once my contract with alltel ends, I'd have to get a verizon contract with a verizon plan.. and I use A LOT of minutes with my circle from alltel.. verizon has nothing like this.. so I'd be using a lot of anytime minutes and my monthly bill would be about $150 a month.. BEFORE TAXES!!! What the crap... no thanks! bye bye alltel/verizon

1 out of 1 people found this review helpful


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