Pros: decent coverage in the areas they service
Cons: horrible customer service. you are locked into contract even if you move to a roaming area in which they do not have cell towers
Summary: My wife and I recently moved to an area in TN where Alltel does not have towers nor do they have Alltel coverage. Yes, we have spotty roaming coverage, but that kills our batteries. Our contract is up in 3 months and we asked to have the early termination fee waived ($400 for both lines). They refused and threatened us on the phone. We never missed a bill payment during the 21 months of our contract and we were great customers. Please stay away from Alltel.
