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ALLTEL Wireless User Reviews

ALLTEL Wireless
3.1
3.2
3.1
3.1

Good overall

Overall Rating:
4 out of 5
By: marie Fleming on Friday, October 13, 2006
From: Whitefish, MT (United States)
Experience: 3 Years
Pros: great service

Cons: Need to have more then one person to get a good deal

Summary: The service is great work and does not drop call at all the price is alot if you are not on a family plan i do not like that night time starts at 9:00 o.clock that is a bit late 7:00 would be a much better time for everyone. Over all it is fine.

20 out of 35 people found this review helpful

Alltel

Overall Rating:
1.3 out of 5
By: D. Redwing on Monday, October 09, 2006
From: Burley, ID (United States)
Experience: 3 Months
Pros: I do have a good plan at this time but that is because they are honoring at this time my old plan from Us Celluar as long as I don't buy a new phone or change my plan it will stay they way it is, is what I was told..Least I hope they keep their word on that.

Cons: They merged companies never asking the people who use the cell-phone service from them, and kepted it on the low till the deal was done for sure. Never asked us if we wanted to go with the new company, they then changed the rules and prices. Which we have no say because we are roped into a contract and can not break it, and charge a over-price fee, to leave them if you want to go else where. But never asked if we want to stay if not they should of let us leave oweing nothing to them, like they d

Summary: Not crazy about alot of things with Alltell ...
Like the service at the walk-in is a JOKE!! Now, where I live. you have to give them your name and wait in line to talk to someone. And they seem to have less workers or something now..Because it takes forever..To just even get in for something simple, shortest time I have waited was-45min. and that was to just ask them a question that I had to do at a walk-in I was told. And I got roped into a 2-yr. contract because my son was in another town and took his phone in to get fixed, I thought we were useing my signal ins. and they were really selling my teenage son a 2-yr. contract and I okayed it by mistake, only because I thought I was agreeing to a insurance claim over the phone when I gave them the $50.00. Well I now have 2-phones I am paying for and I only need one. Because my son moved and I wouldn't let him take the phone and Altell won't take it back nor cancel the contract, because I was mis-lead which I found out all this after a few months, and I got my bill. So be careful is all I can say, I will be leaving them as soon as I can get thru this contract with them, or sooner if they let me. I was with Us Celluar for 6-yrs. and was always walked away happy with them..Not same feelings with Alltell, who been with 3-months.!!

16 out of 45 people found this review helpful

Alltel Service

Overall Rating:
4.3 out of 5
By: Joyce Smith on Monday, October 09, 2006
From: Clinton, NC (United States)
Experience: 5 Years
Pros: Local office, can pay by phone, good reception, friendly staff

Cons: Even though the staff is friendly, there is not enough of them. Every time I have been there, the wait time is at least 30 minutes.

Summary: I am pretty much satisfied with the service I get from Alltel. The equiptment is excellent and if there is ever a problem, the staff will resolve it. The only draw back, if you have a prepaid plan and if payment is due on a certain day, you had better make sure you pay your bill the day before. They will cut off your service at 7:00 AM.

15 out of 28 people found this review helpful

My carried

Overall Rating:
4 out of 5
By: Janell Ludowese on Sunday, October 08, 2006
From: Scott City, KS (United States)
Experience: 6 Years
Pros: They are always there when you need them. When I have trouble with my cell phone they will check it out with out any questions and they are helpful when I am wanting to upgrade my phone

Cons: I can't think of anything that is bad.

Summary: The best, the best, the best!!!!!!!!!!!!!!!!!1

18 out of 32 people found this review helpful

Service

Overall Rating:
3 out of 5
By: Teresa Wilcox on Friday, October 06, 2006
From: Lake Mills, IA (United States)
Experience: 3 Years
Pros: Good plans, good coverage area, service is most of the time good

Cons: dropped calls

Summary: The service and company vary from location. The Forest City store is not heplful but Albert Lea, Mn is good.

16 out of 27 people found this review helpful

It works 95% of the time!

Overall Rating:
4 out of 5
By: Susan Slominski on Thursday, October 05, 2006
From: White Cloud, MI (United States)
Experience: 6 Years
Pros: I have such a cheap plan.

Cons: It will cut out without any warning at all!!!

Summary: I love my alltel service, it really does work great for being out in the middle of nowhere. I just hate it when i am having a conversation and it will cut out for no reason at all, by the time i call back i was forgeting what the conversation was all avout in the first place. But for the price I guess I can't complain!!

13 out of 25 people found this review helpful

ALLTEL WIRELESS

Overall Rating:
3.7 out of 5
By: MARY BLACKWELL on Thursday, October 05, 2006
From: FORT WALTON BEACH, FL (United States)
Experience: 2 Years
Pros: Good nationwide coverage. Really works in remote locations far from the interstate highways

Cons: Occasional dropped calls

Summary: I've been quite happy with Alltel. Good nationwide coverage. Really works in remote locations far from the interstate highways. We really like the free, unlimited cell phone to home phone minutes since either me or my wife are away from home often.

11 out of 18 people found this review helpful

ALLTEL-NEVER AGAIN

Overall Rating:
1.3 out of 5
By: SHIRLEY KOVACS on Wednesday, October 04, 2006
From: JACKSONVILLE, FL (United States)
Experience: 5 Months
Pros: Easy to reach customer service, affordable plans

Cons: TERRIBLE reception!!

Summary: I started complaining shortly after I started service with Alltel. They could offer no help. They just tried to sell me an expensive booster or a new phone. It's not the phone, my husband has the same CDM-8910 phone with a different carrier and has no problems. I don't know what the deal is with Alltel, but as soon as the contract is up, I'm switching carriers. I guess their plans are so affordable that the old saying is true...you get what you pay for. I will NEVER recommend Alltel to anyone.

10 out of 15 people found this review helpful

No Service

Overall Rating:
1.7 out of 5
By: Ann Litton on Wednesday, October 04, 2006
From: Sikes, LA (United States)
Experience: 5 Years
Pros: They will talk to you, but offer no solutions

Cons: The service is awfull in our area. Never a signal. Have to go 10 to 20 miles to get a signal. Have heard many excuses, but no help.

Summary: Bought 2 expensive phones {over $350.00 for 2}from Alltel. No service-one answer I got was, the phones are not for rural areas. They knew where I lived when they sold me the phone. I have even offered them land to put a tower on, but got no response.

6 out of 9 people found this review helpful

My Cell Phone Experience With Alltel

Overall Rating:
4.7 out of 5
By: Diana Weir on Wednesday, October 04, 2006
From: Traverse City, MI (United States)
Experience: 6 Years
Pros: small and light weight....Good calling area

Cons: I sometimes hit wrong numbers because the finger pad is too small..need way to adjust the way pictures are taken

Summary: I have been with Alltel for about 6 years now..I have even traveled across the USA with no trouble using this phone or service..their phone customer service reps are very helpful...and the people at the local store near my home are very nice and quick to assist in any problems I may have.

5 out of 8 people found this review helpful


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