Pros: NOTHING since Cingular has become "the new AT&T"!
Cons: Dropped calls, horrible customer service, dated phones, no service coverage.....
Summary: I have been with Cingular for NINE (9) years now, and I have never been more disappointed with their quality and services. I wish Cingular would still be Cingular instead of the new AT&T because before then, at least I had 4 or more bars and dropped calls were unheard of. Now, almost every call is dropped and I can't take advantage of my free night and weekend minutes because my phone does not work at my house. You would think I lived in a rural area. When you try and call a CS rep., they always ask "well did you power off your phone so it can receive its daily updates?" That can't be the problem everytime! If you're reading this and you aren't already an AT&T customer, please stay with you current provider or go with another carrier if you are getting a new phone.
