Pros: There are NONE since A T & T bought out Cingular!!
Cons: They need to take off their commercial about "Fewest Dropped Calls"!! It's a lie! When they were Cingular, I rarely had an issue with them, and if something did arise, the Customer Service quickly went to work to help you resolve the problem! NOT SO WITH A T & T!! You will be re-routed through Dept. after Dept., sometimes even being transferred right back to a Dept. you've already spoken with numerous times in the same sitting!
Summary: They think that they are like "WAL-MART" & have the monopoly on the wireless industry. I predict that if they don't provide better Customer Service as well as quality cell. coverage, they will see a huge fall in their profits very soon!!
