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AT&T user review

1.7

Cingular & AT&T

By: Chuck Berry on Sunday, February 04, 2007
From Fremont CA (United States)
Experience: 6 Years
Pros: None

Cons: I found AT&T landline estimates your billing - thats why usage and bill don't add up. Cingular cell bill went from $65 a month to $140 for two months. Customer care said I was the cause yet the 2nd $140 bill was reduced to my normal payment. I increased my program to 1400 minutes a month and found my usage hasn't changed from my original contract of 600 minutes a month. I feel I was conned into increasing my plan. I now use vonnage for my land line and I'm dumping Cinular as soon as my cont

Summary: I'm hoping the FCC looks into the billing practices of both of these companies and some of the more deceptive marketing techniques used by both. BUYER BEWARE! These deceptions are not mistakes. They are deliberate methods employed to take advantage of unwary consumers.

22 out of 40 people found this review helpful


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