Pros: Excellent customer service, very helpful, reliable, clear calls, no dropped calls
Cons: none that I have experienced
Summary: Before coming to Cingular I had Nextel and the service at Nextel was wonderful until they merged with Sprint and it was downhill. All kinds of dropped calls etc. I have been with Cingular for nearly two years and I have had zero dropped calls and customer service is excellent. I recommend them highly and have no complaints at all with the service. I have excellent reception whether in my home or traveling the rural countryside. This is the best phone service I have ever had and that includes prior service with Verizon as well.