Noah's Bark - Podcasts that don't put you to sleep! Listen online or take it on the road...
Register or Sign in  |  About us  |  Our promise  |  Help / questions

AT&T user review

Write your own AT&T review
1 
1 
1 
1

Poor Customer Service!

By: Christine Cartwright on Sunday, March 25, 2007
From Arlington WA (United States)
Experience: 3 Years
Pros: Prices compared to other companies are good

Cons: Poor customer service and not enough coverage for phone use

Summary: I was a customer first with AT&T years ago, then they switched to Cingular, and now they're switching back to AT&T. They signed me up with the wrong customer info to begin with. I was constantly calling regarding wrong charges on my bill, and they had the wrong SSN# on me, so every call to their customer service center was a big deal! Trying to get the info corrected was next to impossible too, but of course the billing statements every month keep coming! I do not recommend signing up with this company for service. Buyer beware!!!!

32 out of 39 people found this review helpful
all reviews

Latest Videos & Reviews

Check out the latest cell phone videos and in-depth reviews from Noah and our other expert editors
  • LG Lotus (Sprint) Unboxing
    LG Lotus (Sprint) UnboxingFierce! It's the unique new LG Lotus for Sprint - a square-shaped clamshell with a full QWERTY
  • Samsung a837 Rugby (AT&T) - Dropped From a Crane! Sorta
    Samsung a837 Rugby VideoIt's the ruggedized Samsung a837 "Rugby" for AT&T. It's the Crane of Death in downtown Berkeley,
  • Samsung a637 (AT&T) - Unboxing and Hands-On
    Samsung a637 (AT&T)Out of the box! It's the newest AT&T 3G phone, the pearly white Samsung a637. Low-end means
  • Inside the T-Mobile G1
    T-Mobile G1 HardwareDuring the live demo at the T-Mobile / HTC / Google Android launch event, Doug got a chance to take
  • Sprint Touch Diamond - Full Review Part 2
    Sprint Touch Diamond Pt 2Part 2 of Noah's review of the first CDMA Touch Diamond - Sprint's version. Is it a diamond or just
  • Sprint Touch Diamond - Full Review Part 1
    Sprint Touch Diamond Pt 1Noah goes in-depth with Sprint's version of the HTC Touch Diamond. Is this the best Windows Mobile
  • Touch HD video:
    Touch HD videoSeriously. In the video it says so: Touch HD is where "your wildest fantasies come to life." I
  • Bootleg: BlackBerry Storm caught on video, sneaking into the movies style
    BlackBerry Storm VideoWatching this video from Italian site ilTrillo.com is seriously a lot like watching a bootleg copy
  • KP 500: LG announces 'affordable' touchscreen phone
    LG KP500Remember last week when Demetra from LG said on the podcast that her company had all kinds of
  • Another Xperia X1 hands-on tour hits the Web
    Another Xperia X1 videoHey, wait: today's September 30. Doesn't that mean the Sony Ericsson Xperia X1 is supposed to now
Feed me  |  More videos
  • HTC Touch-Diamond
    HTC Touch-DiamondWhat’s Good: Stunning hardware design and elegant software user interface; front panel is subdued,
  • LG Dare
    LG DareWhat’s Good: Attractive, highly customizable UI with home screen shortcuts; Compact design with
  • Samsung Instinct-M800
    Samsung Instinct-M800What’s Good: Supports every feature Sprint offers; EV-DO Rev. A data speeds; Good touchscreen
  • LG enV2
    LG enV2What’s Good: Sleeker and smaller than the original EnV. Comfortable QWERTY keyboard and QVGA
  • Motorola Z9
    Motorola Z9What’s Good: Great voice quality; fast 3G data speeds; good GPS system; mobiTV compatibility;
  • Samsung Glyde
    Samsung GlydeWhat’s Good: Touchscreen and Full QWERTY Keyboard in Compact Body; Clean Menus and “Croix” User
  • Nokia N82
    Nokia N82What’s Good: Incredible Camera w/Xenon Flash; Full VGA Video Capture; Excellent Web Browser; WiFi;
  • BlackBerry Pearl-8120 Titanium
    BlackBerry Pearl-8120 TitaniumWhat’s Good: Integrated WiFi for Web, Email, and HotSpot@Home UMA Calling; Trackball is easy to
  • LG Venus
    LG VenusWhat’s Good: Beautiful display; Context-sensitive menus; Extensive feature set; VZ Navigation works
  • Nokia N810 Silver
    Nokia N810 SilverWhat’s Good: Stylish, compact design with large touchscreen and full QWERTY keyboard; Excellent
Feed me  |  More reviews

Popular Topics

New & coming soon phones

Hot off the presses... here's what's available now and expected to come to market soon!
  • LG Rhythm-AX585 Black
    LG Rhythm-AX585 BlackCarrier: Alltel Wireless
    Retail Price: $299.99 or via ebay
    Contract Price: $119.99
    Hot Feature: Great music phone
  • Samsung Rugby A837-Black
    Samsung Rugby A837-BlackCarrier: AT&T Wireless
    Retail Price: $279.99
    Contract Price: $179.99
    Hot Feature: Rugged to military specs
  • Samsung SGH A237-Red
    Samsung SGH A237-RedCarrier: AT&T
    Contract Price: $49.99
    Hot Features: Bluetooth technology, WAP browser, VGA camera
  • Sony Ericsson TM506-Green
    Sony Ericsson TM506-GreenCarrier: T-Mobile
    Contract Price: $129.99 with instant rebate
    Hot Feature: Quad band, Live TV
  • Motorola Q9 Global - Slate Gray
    Motorola Q9 Global - Slate GrayCarrier: AT&T
    Contract Price: $249.99 before mail-bate
    Hot Feature: 3G, Qwerty Keyboard
  • Samsung Knack
    Samsung KnackCarrier: Verixon Wireless
    Contract Price: $39.99
    Hot Feature: Simple stylish flip
  • UTStarcom Blitz
    UTStarcom BlitzCarrier: Verizon Wireless
    Contract Price: $69.99
    Hot Feature: Kids texting machine
  • LG Voyager-Titanium
    LG Voyager-TitaniumCarrier: Verizon Wireless
    Contract Price: $149.99
    Hot Feature: New color
  • Sony Ericsson W350 Ice Blue
    Sony Ericsson W350 Ice BlueCarrier: AT&T
    Contract Price: Free
    Hot Feature: Thin flip - Music player
  • LG Invision
    LG InvisionCarrier: AT&T
    Contract Price: $149.99
    Hot Feature: Streaming TV
Feed me  |  More latest releases
Feed me  |  More coming soon phones

What's happening right now

  • Video
    LG Lotus (Sprint) Unboxing

    LG Lotus (Sprint) Unboxing

    Fierce! It's the unique new LG Lotus for Sprint - a square-shaped clamshell with a full QWERTY board inside. GPS, Sprint TV & Music, 2MP Camera, HTML Browser, Mobile IM and Email ... Noah checks out this fashion-forward feature phone.
    Blog Article

    LG Lotus (Sprint) - Photos

    Hey, look what just came!  Thanks, Vanessa ;-)  Here are some photos of the black LG Lotus for Sprint.  The QWERTY board feels GREAT so far, as those bubbled chiclet-style keys make up for the relatively small size of the layout.  Sprint's new One Click UI is sort of cool and helpful and sort of overdone; I'll have to play with it more, but I hope it winds up being handier more often than it gets in the way.  And I'm...
    Blog Article

    Xperia X1 Unboxed

    D'oh!  It's a real, live Sony Ericsson Xperia X1.  In a box!  Out of a box!  Happy Friday!See the full gallery on Fosfor.com(Via MobileCrunch)
    Video
    Samsung a837 Rugby (AT&T) - Dropped From a Crane! Sorta

    Samsung a837 Rugby Video

    It's the ruggedized Samsung a837 "Rugby" for AT&T. It's the Crane of Death in downtown Berkeley, CA. Push to talk technology meets a giant crane. But will Noah have the guts to scale the crane to drop the phone? Find out here!
    Blog Article

    Phone Announcements

    Heads-up, phone phans!  Nokia's planned an announcemnet for next Monday, October 14th - and has a viral campaign to hype things up in the meantime - and Motorola's announcing something new and "Clear" (as per their PR campaign) on Tuesday, October 14th.  My bets?  I have no idea what Nokia's gonna drop, but I bet MOTO unveils the Kraze smartphone for Verizon Wireless.Stay tuned for all of the juicy bits as we get them.  And...
  • Video
    Samsung a637 (AT&T) - Unboxing and Hands-On

    Samsung a637 (AT&T)

    Out of the box! It's the newest AT&T 3G phone, the pearly white Samsung a637. Low-end means high-tech these days, and this candybar packs 3G, support for XM Radio Mobile & AT&T Music/Video, and a 1.3 MP camera with video capture.
    Blog Article
    WiMax: HTC drops super shiny WiMax phone on Russia

    HTC T8290

    Might this be a peek into our near-term future?  I hope so.  You're looking at the HTC T8290, a shiny, sleek, badass looking piece of kit from HTC destined for Russia's Yota network. What's neat about this device, besides its obvious good looks, is that it packs both GSM and WiMax connectivity so you can get your voice and high-speed data on in style.  There's a 3.8", 800 x 480 hi-res display for all of that content you'll be...
    Blog Article
    G2: HTC Touch HD not US-bound, but similar Android phone is

    More on next HTC Android phone

    First off, how cool is it that HTC dropped some significant cell phone news on the blogosphere via Twitter the other day?  I'm not saying Twitter itself is/isn't cool, but rather that it's neat to see a tech company innovate when it comes to communicating with the media.  Particularly so a tech company that uses the word "Innovation" in their marketing materials. Second, my post about the possibility of the HTC Touch HD coming to...
    Blog Article
    Sidekick on steroids: First user review of T-Mobile G1 surfaces

    User review of G1

    An Android Community user - and T-Mobile Store Manager in Florida, apparently - who goes by kaziko has posted the first user review of T-Mobile's G1 Android phone.  The review - which takes the form of an ongoing forum thread - is summarized nicely in this post if you don't care to dive into the 11+ page thread. Of course, if you do there's text galore to tide you over until those G1s start shipping on the 22nd. So what's kaziko...
    Blog Article
    Hands-Free: Driving with both earbuds in is NOT okay

    Driving with both earbuds

    For the past few weeks I've been considering writing a post about how California's law against driving while holding a cell phone has done pretty much nothing to curb the habit - at least in the Oakland/Berkeley area where I live and work.  Yesterday on my bike ride home from the office I figured out why I hadn't penned the post yet.  The law has done something, I think.  Sure, I still see at least three drivers with cellies in...
  • Blog Article
    New Phones: Whole lotta Samsung goin on

    New Samsung phones

    While i'm not exactly sure what's going on with some of these code names (Behold? Eternal? Huh?), I am sure of this:  Samsung Mobile's bustin' out all over with their Xmas-time lineup of new phones for US carriers.  Here's a little summary for you, best as I can cobble it out of truth, rumors, and other stuff that's just across the line from pure fiction: T919 "Behold" (T-Mobile):  This one's all but a lock.  TouchWiz UI...
    Blog Article
    DogFight: BlackBerry Storm v. T-Mobile G1 v. Nokia 5800

    Storm v G1 v 5800

    Okay, this is more like a "Paper DogFight" than a real dogfight since, you know, none of these phones are actually available yet.  So what?  Let's look at 'em on paper and see how they stack up so you can get a jump on arguing with your FaceBook Friends over which of these new phones is the best.Note that I'll include the US carrier for each phone in the competitor run-down.  I'm well aware that the Storm is also available in...
    Blog Article
    Hacked: Quick review of Current & Twitters Hack the Debate

    Hack the Debate review

    This week's Noah's Bark podcast features an interview with Chloe Sladden, VP of Special Project Programming at Current TV.  Chloe and I talked about "Hack the Debate," a collaboration between Current and Twitter which allows viewers to post "tweets" - in this case, short commentaries on the debate - some of which are chosen to run in a constant stream on the bottom portion of Current's TV broadcasts of the debates.Last night I watched the...
    Blog Article
    BlackBerry Touchscreen: Verizon Wireless confirms the Storm is on the way

    BlackBerry Storm

    It's official!  Verizon Wireless and BlackBerry have confirmed that the Storm will be available later this fall.  The first BlackBerry touchscreen will make an exclusive debut in the U.S. with Verizon next month.  Making changes to their OS, the BlackBerry Storm provides consumers with a full QWERTY keyboard in landscape mode and a SureType keyboard when in portrait.  Find out more below in the official press release made...
    Blog Article
    T-Mobile @Home: First Impressions

    T-Mobile @Home

    When I first heard that T-mobile was offering a VoIP service, frankly, I wondered what could cause them to do such a thing, and what would motivate a customer to buy it. I've never paid much attention to VoIP because I've gotten so used to being mobile, 100% of the time. I went to my local T-Mobile store to check it out, and saw that they were pushing it as the hot new product. The service is $10 a month for unlimited calls, to anywhere in...

Latest phone images

SGH-A637StormC610SCH-u430 BlackMOTO-ACTV-W450 OrangeMOTO-ACTV-W450 YellowRhythm-AX585 WhiteRhythm-AX585 BlackG1w580i Red5800-XpressMusic BlueChocolate-3-VX8560 BlueRumor BluePro-200Emporio-Armani-M7500Renoir-KC910

Latest winner

October 6, 2008 - Cogratulations to Omar Flores of TX.  He is our week 17 winner of a brand new Motorola Q9m.  "It feels good to know i won, I really did not expect for me to win, it came of great shock to me, thank you phonedog.com for the awesome phone!"
Don't forget to enter »

Fetch PhoneDog via Rss

Subscribe & use your favorite news reader to get: