Pros: Done with AT&T
Cons: You name it. EVERYTHING.
Despise AT&T.
Summary: Had been a customer since it was Houston Cellular, almost 15 years! Cingular conned me into buying a GSM phone because it would be soooo much better and because my digital was supposedly outdated and then the problems began. Before, NEVER had a dropped call and always had a signal (even in the East Texas woods). Told same bull excuse...turn phone off and on. NOW with AT&T, not only do they blatantly deceive the public with their "fewer dropped calls" and "more bars in more places" crap; but it is downright deceptive and I would hope that the Federal Trade Commission would investigate. Since AT&T monopolized our telephone service, it has been nothing but problems and AT&T is so big that they could care a less. We live right smack in the middle of the city and it is a crap shoot on whether I will be able to make/receive a call in my house and if I do how long before it goes dead. And forget about trying to make a QUICK call while on the road because you will probably have to redial that call a dozen times before it actually connects and be quick about it!