Pros: Old AT&T was Great!
Cons: Terrible since!
Summary: The old AT&T was amazing. Since it became Cingular using their phones, life is bad. Everytime we call to complain about our phones not working in our area they make promises that they break. I have requested that they put my complaint and their promise in the customer service log. I always ask for their name and location. When I call back the log entry was not been made and no such person exists. They have made promises to refund money, send new nokia phones, let us out of the service early for free etc. All lies! Our family of four only expect that our phones can receive and make calls from our home. Our phones do not even ring the signal is so poor. Our messages show up a day later at times. This has been so frustrating and a terrible waste of money. We are done on September 28, 2007! Friends, family, neighbors with T-mobile can make calls and receive calls just fine in our home.
